Problem with grafana oncall plugin [api doesn't create grafanaToken/onCallAPiToken]

[Mdumala]

What went wrong?

What happened:

• After install grafana OSS (self-managed on k8s) and grafana oncall OSS (on k8s with external postgres/rabbitmq/redis). I'm trying to configure grafana oncall plugin from inside grafana. Then nexts steps are:
• installing pluning -> OK
• enabling plugin -> OK

Configuring plugin by:

1. curl -X POST -H "X-Grafana-Org-Id: 1" "http://admin:admin@localhost:3000/api/plugins/grafana-oncall-app/settings" -H "Content-Type: application/json" -d '{ "enabled": true, "jsonData": { "stackId": 5, "orgId": 100, "license":"OpenSource", "onCallApiUrl": "http://xxx", "grafanaUrl": "http://xxx" } }'

But before step 2 we can check the plugin status by :

curl -X GET 'http://admin:admin@localhost:3000/api/plugins/grafana-oncall-app/resources/plugin/status'

In summary i got -> Unauthorized/Forbidden while accessing OnCall engine: /api/internal/v1/plugin/v2/status, status code: 403, check token**

2.curl -X POST 'http://admin:admin@localhost:3000/api/plugins/grafana-oncall-app/resources/plugin/install'

So the problem is after complete step1 from configuration plugin it doesn't appear in grafana database :

What did you expect to happen:

• Configureing plugin ending in succes and both tokens are created and appear in column json_data

How do we reproduce it?

1. Deploy grafana OSS and grafana oncall OSS (helm charts)
2. Install and enable plugin from grafana plugins
3. Conifgure plugin by 2 steps using grafana API

Grafana OnCall Version

1.11.1

Product Area

API

Grafana OnCall Platform?

Kubernetes

User's Browser?

No response

Anything else to add?

No response

[Mdumala]

After update both grafana and grafanap pncall (including plugin) to 1.11.3 i have different problem.

Now the installation of plugin doesn't create service account

level=error msg="Error getting settings from context" error="PluginAppClientSecret not set in config"
grafana logger=plugins.external.registration t=2024-10-23T08:15:34.954477935Z level=warn msg="Skipping External Service Registration. The feature is behind a feature toggle and needs to be enabled." 

But the feature is clearly enabled

[bpedersen2]

see also #5100

[Mdumala]

After rollout to grafana 11.2.3 it work correctly

So i think i can close the update and wait for 11.3 to be fixed ;)