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[OSS] Push notifications not working, error 400 bad request #5333

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eirisdg opened this issue Dec 5, 2024 · 1 comment
Open

[OSS] Push notifications not working, error 400 bad request #5333

eirisdg opened this issue Dec 5, 2024 · 1 comment
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bug Something isn't working needs triage part:mobile

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@eirisdg
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eirisdg commented Dec 5, 2024

What went wrong?

What happened:

After no short time, finally I have working Grafana IRM on Android connected to my OSS Grafana installation.
I've added GRAFANA_CLOUD_ONCALL_API_URL env on Grafana and modified base_url_protocol on OnCall.
My installation is in Kubernetes with Helm.
I can see all the alerts now in the Android app, but... I can't get push notifications.

When I link the mobile app to my account, it works, but when try to send a test notification, it gives E400, bad request:

Image

Grafana OnCall publish on:
https://oncall.MYDOMAIN.com

Grafana publish on:
https://monitoring.MYDOMAIN.com/grafana

What am I doing wrong?

What did you expect to happen:

Push notifications works

How do we reproduce it?

Link Grafana IRM to OSS Grafana Oncall
Try to send test notification

Grafana OnCall Version

Grafana OnCall 1.13.6, Grafana 11.3.1

Product Area

Mobile App

Grafana OnCall Platform?

Kubernetes

User's Browser?

No response

Anything else to add?

No response

@eirisdg eirisdg added the bug Something isn't working label Dec 5, 2024
@eirisdg eirisdg changed the title Push notifications not working, error 400 bad request [OSS] Push notifications not working, error 400 bad request Dec 5, 2024
@eirisdg
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eirisdg commented Dec 5, 2024

Ok, Error 400 fixed by linking too my Grafana Cloud to my Android APP...
But now I have notification success but no notification is recieved in my mobile.

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bug Something isn't working needs triage part:mobile
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