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Ticket types #9

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greysdawn opened this issue Feb 2, 2022 · 0 comments
Open

Ticket types #9

greysdawn opened this issue Feb 2, 2022 · 0 comments
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enhancement New feature or request

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@greysdawn
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Partially in conjunction with #8, allow mods to set specific ticket types (eg. support ticket vs user reporting vs moderation apps)
Ideas:

  • allow each ticket type to have its own category
  • wrt Ticket claim system #8, allow automatic assigning of members/roles based on ticket category (eg. bot support gets support tickets, chat mods get user reports)
  • allow custom ticket starter messages for each type
@greysdawn greysdawn added the enhancement New feature or request label Feb 2, 2022
@greysdawn greysdawn moved this to Todo in Whiteboard Feb 2, 2022
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Labels
enhancement New feature or request
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Status: Todo
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