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When using GPU acceleration, pages appear blank or fail to load #17

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helfrichmichael opened this issue Jul 13, 2024 · 5 comments
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@helfrichmichael
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When testing on an existing PrusaSlicer docker instance with the most recent commit update, I noticed that I cannot login to the Printables site via the prompt that is provided in PrusaSlicer.

If I manually open a Terminal, go into bash, cd into the squashfs-root folder, and then run ./AppRun and attempt to log in, the window will actually show content.

Nothing stands out in the logs, but one possibility is there is an issue with me using the --data-dir request.

The workaround for now to stay logged in to PrusaSlicer + Printables, is manually open follow the steps above and login and then restart the PrusaSlicer instance that is automatically started in the container.

Likely an issue with GTK more specifically.

@helfrichmichael helfrichmichael added the bug Something isn't working label Jul 13, 2024
@helfrichmichael
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1f850c5 aims to address this

@helfrichmichael
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image
Login works now, but the Prusa Connect page is very odd. This is consistently what I see. Need to check what the logs say and figure out why this is only loading the page partially.

@helfrichmichael
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The error for reference might be fine since I am attempting to use OctoPrint (via the Physical Printer tab and that works). If others who use Prusa Connect can confirm it's functioning, that'd be immensely helpful!

[2024-07-15 19:41:32.956938] [0x000014e03a4e9d80] [error]   Failed communication with Prusa Account: 0x9fbbdc8 action failed (401): {"detail":"Authentication credentials were not provided."}
[2024-07-15 19:41:33.518193] [0x000014e03a4e9d80] [error]   WebKit runtime error: {"action":"ERROR","error":"{}","critical":false}
[2024-07-15 19:41:34.208731] [0x000014e03a4e9d80] [error]   Failed communication with Prusa Account: 0x9fbc0a8 action failed (401): {"message": "Missing or invalid security token", "code": "UNAUTHORIZED"}
[2024-07-15 19:41:35.518596] [0x000014e03a4e9d80] [error]   WebKit runtime error: {"action":"ERROR","error":"{\"status\":401}","critical":false}

@helfrichmichael helfrichmichael self-assigned this Jul 15, 2024
@helfrichmichael helfrichmichael changed the title Login page for PrusaSlicer 2.8.0 not showing unless manually opened via Terminal When using GPU acceleration, pages appear blank or fail to load Jul 15, 2024
@vajonam
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vajonam commented Jul 26, 2024

hmm seeing samething, login works, prusaconnect is empty.

@helfrichmichael
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helfrichmichael commented Jul 26, 2024 via email

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