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If you define an automatic campaign or email that is based on a tag and/or a list, it is no longer sent. the email has a title and content and the log only shows the entry "Sending the campaign: """ - without a title or any other error.
Also the new creation of automatic campaigns with a conditional logic no longer works. no e-mail is sent.
This is the 2nd serious bug that i have reported within 48 hours. why are the updates not tested properly before they are rolled out?
At the moment I am not comfortable to implement any other Noptin installations on my customer sites.
Best regards
Screenshots
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Additional information
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The text was updated successfully, but these errors were encountered:
Sorry about that. Can you please send a screenshot of the campaign in the email editor so that we take a look?
It seems like you've not set up your campaign correctly. If you're sending the campaign to a single subscriber then ensure the "Send To" panel looks like in the screenshot below:-
If not then provide more on what you're trying to do so that we can help further.
We sent out an email to customers explaining that version 3 is a big update and there might be bugs that we've missed. Hence why you see bugs and also why we've released 3 fixes in the past 2 weeks.
I was able to 'fix' this by recreating the automated letter. Of course, it sometimes still doesn't send and I need to process the queue manually. Ah well...
Description
If you define an automatic campaign or email that is based on a tag and/or a list, it is no longer sent. the email has a title and content and the log only shows the entry "Sending the campaign: """ - without a title or any other error.
Also the new creation of automatic campaigns with a conditional logic no longer works. no e-mail is sent.
This is the 2nd serious bug that i have reported within 48 hours. why are the updates not tested properly before they are rolled out?
At the moment I am not comfortable to implement any other Noptin installations on my customer sites.
Best regards
Screenshots
No response
Additional information
No response
The text was updated successfully, but these errors were encountered: