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description cover coverY layout
This document serves as a hub linking various user manuals for HotWax Commerce, an omnichannel Order Management System integrating Shopify and NetSuite.
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๐Ÿ“– Documents

Find direct access to resources tailored for Store Operations, Retail Operations Teams, and System Administrators.

Explore the sections "Learn HotWax OMS," "Learn Shopify," and "Learn NetSuite," empowering users to maximize the potential of HotWax Commerce for your businesses.

Resources :desktop:

GlossaryGlossaryMy first design 21.png
Blogshttps://www.hotwax.co/blogDesigner (12).jpeg
Product Updateshttps://www.hotwax.co/product-updatePU.png
Forumhttps://forum.hotwax.io/Forum (1).png
FAQFAQsFrame 288.png

Learn HotWax OMS ๐Ÿ“™

Getting Startedlaunch-hc.pngGetting Started with HotWax Commerce
Business ProcessesDesigner (9).pngBusiness Processes
Business Process ModelsBPM.pngBusiness Process Models

Store Operations User Manual ๐Ÿช

BOPIS Fulfillment AppBOPIS Fulfillment AppBOPIS.png
Fulfillment AppFulfillmentstore FF.png
ReturnsReturnsreturn.png
ReceivingReceivingDesigner (28).jpeg
Cycle CountInventory Countcycle count (1).jpeg
Transfer OrdersTransfer OrdersTO.png

Retail Operations User Manual ๐Ÿฌ

Job Managerjob manager.pngJob Management
Job Workflowsworkflows.pngJob Workflows
Productsproduct.pngProducts
Ordersorder.pngOrders
Inventoryinventory.pngInventory
Available to PromiseFileStorage.DesignFile.pngAvailable to Promise Management
Order Routingbrokering.pnghttps://docs.hotwax.co/documents/retail-operations/orders/order-routing
Pre-Orderspre-order.pngPre-Orders
Returnsreturn.pngReturns
Cycle Countcycle count (1).jpegCycle Count

System Admin User Manual ๐ŸŽฎ

Company AppCompanycompany.png
Product StoreProduct Storeproduct store.png
UsersUsersuser.png
FacilitiesFacilitiesfacilities.jpeg
FulfillmentShipping Methodsfulfillment.png
Data ManagerData ManagerData Manager.png

Learn Shopify ๐Ÿ“—

Shopify IntegrationIntroductionshopify integration.png
Shopify SetupInstall HotWax Commerce Appshopify setup.png
Product SyncProductsshopify product.png
Order SyncOrdersshopify order.png
Inventory SyncInventoryShopify inventory 2.png
Additional resourcesAdditional resourcesshopify additonal resources.png

Learn NetSuite ๐Ÿ“˜

Integration Tools and MethodolgiesIntegration MethodologiesNS integ.png
Integration FlowsIntegration FlowsNS flow.png
DeploymentNetSuite DeploymentNS deploy.jpeg
Synchronization FlowsAuditingNS sync.png

Integrate with HotWax ๐ŸŽฏ

APIs and Data FeedsIntegrate with HotWaxAPI.png
OMS Release VersionsOMS Release VersionsOMS Release.png
HotWax Commerce JourneysBuy Online Pickup In Storejourney.png

Additional Integrations ๐Ÿงฉ

RetailProretailpro.pngAdditional Integrations
Klaviyoklaviyo.pngKlaviyo
EasyPosteasypost.pngEasyPost
IterableIterable (2).pngIterable Integration

Analytics ๐Ÿ“Š

ProductsProduct Analytics.pngProduct
OrderOrder Analytics.pngAnalytics
InventoryInv Analytics.jpegInventory
FulfillmentFF Analytics.pngFulfillment
NetSuiteNS Analytics.pngNetSuite Sync