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Failed to export full backup #1854

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aleskunder opened this issue Oct 25, 2023 · 2 comments
Open

Failed to export full backup #1854

aleskunder opened this issue Oct 25, 2023 · 2 comments

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@aleskunder
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Description

I've changed my phone and was trying to export-import all the data, but couldn't load/transfer full backup: an error message "couldn't copy" appears when I'm trying to save/send the file via nearby share or Bluetooth.

Steps to reproduce

  1. Go to settings
  2. Click on export full backup
  3. Choose save on device
  4. See error: couldn't copy

System information

  • Phone: redmi note 8t
  • Phone Operating System: Android 11 rkq1
  • App version: 2.1.3

Screenshots
@aleskunder
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IMG_20231025_094125_627
IMG_20231025_094135_034

@aleskunder
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Bug Report - Loop Habit Tracker.zip

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@aleskunder