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Is there a way for the agent to automatically join the workgroup's queue? And possible to add the feature for future under Workgroup Settings -> Settings -> Workgroup Details?
The text was updated successfully, but these errors were encountered:
Is there a way for the agent to automatically join the workgroup's queue? And possible to add the feature for future under Workgroup Settings -> Settings -> Workgroup Details?
The text was updated successfully, but these errors were encountered: