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Support / Issues

Please use our mailing list for support issues and questions.

Contributing to Let's Chat

Looking to contribute something to Let's Chat? Here's how you can help.

Please take a moment to review this document in order to make the contribution process easy and effective for everyone involved.

Following these guidelines helps to communicate that you respect the time of the developers managing and developing this open source project. In return, they should reciprocate that respect in addressing your issue or assessing patches and features.

Using the issue tracker

Having trouble installing Let's Chat? Search for similar issues or post your new problem on the mailing list.

The issue tracker is the preferred channel for bug reports, features requests and submitting pull requests, but please respect the following restrictions:

  • Please do not use the issue tracker for personal support requests, instead use our mailing list.

  • Please do not derail or troll issues. Keep the discussion on topic and respect the opinions of others.

Issues and labels

Our bug tracker utilizes several labels to help organize and identify issues. They do not signal any commitment from us to deliver. Here's what they represent and how we use them:

Labels

  • bug - Bugs that are reported to us or found by us.

  • feature - Issues asking for a new feature to be added, or an existing one to be extended or modified.

  • duplicate - Issues that duplicate an already existing issue.

  • invalid - Issues that are no longer valid.

  • wontfix - Issues that are no longer valid.

  • xmpp - Issues that are related to XMPP functionality.

For a complete look at our labels, see the project labels page.

Milestones

  • backlog - Issues that are we are not committing to yet, but may be nice to have in the future.

Bug reports

A bug is a demonstrable problem that is caused by the code in the repository. Good bug reports are extremely helpful, so thanks!

Guidelines for bug reports:

  1. Search both GitHub issue and the mailing list.

  2. Check if the issue has been fixed — try to reproduce it using the latest master or development branch in the repository.

A good bug report shouldn't leave others needing to chase you up for more information. Please try to be as detailed as possible in your report. What is your environment? What steps will reproduce the issue? What browser(s) and OS experience the problem? What would you expect to be the outcome? All these details will help people to fix any potential bugs.

Feature requests

Feature requests are welcome. But take a moment to find out whether your idea fits with the scope and aims of the project. It's up to you to make a strong case to convince the project's developers of the merits of this feature. Please provide as much detail and context as possible.

Pull requests

Good pull requests—patches, improvements, new features—are a fantastic help. They should remain focused in scope and avoid containing unrelated commits.

Please ask first before embarking on any significant pull request (e.g. implementing features, refactoring code, porting to a different language), otherwise you risk spending a lot of time working on something that the project's developers might not want to merge into the project.

License

By contributing your code, you agree to license your contribution under the MIT License.