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[Driver] [Ubuntu 24.10] Command Hang after driver installation #1122

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Stonepia opened this issue Nov 27, 2024 · 0 comments
Open

[Driver] [Ubuntu 24.10] Command Hang after driver installation #1122

Stonepia opened this issue Nov 27, 2024 · 0 comments
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bug Something isn't working client os: Ubuntu

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@Stonepia
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🐛 Describe the bug

We got a report that on Ubuntu 24.10, the installation following https://dgpu-docs.intel.com/driver/client/overview.html#installing-client-gpus-on-ubuntu-desktop-24-10 will fail.

Reproduce Step

  1. Start from the clean machine, and install the driver following the above.
  2. lspci and clinfo will hang.

Root Cause

There may some misalignment about the kernel and driver package version.
According to report, default 6.11.0-8 kernel version will fail. and 6.11.0-9 should pass.

The user need to upgrade kernel using the following command.

sudo apt-get upgrade linux-generic linux-headers-generic linux-image-generic

However, we need to make sure that the default installation instructions work OOB. We need to verify that.

Versions

Not related to PyTorch. Check about the Driver / Kernel version.

@Stonepia Stonepia added bug Something isn't working client os: Ubuntu labels Nov 27, 2024
@Stonepia Stonepia changed the title [Driver] Driver installation will fail [Driver] [Ubuntu 24.10] Driver installation will fail Nov 27, 2024
@Stonepia Stonepia changed the title [Driver] [Ubuntu 24.10] Driver installation will fail [Driver] [Ubuntu 24.10] Command Hang after driver installation Nov 27, 2024
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Labels
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