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bug: connect button disabled - cannot connect to server #828

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cachho opened this issue Dec 27, 2024 · 3 comments
Open

bug: connect button disabled - cannot connect to server #828

cachho opened this issue Dec 27, 2024 · 3 comments
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bug Something isn't working

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@cachho
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cachho commented Dec 27, 2024

Four considerations:

  • Please do not open bug reports to ask questions. Use the Discussions feature instead.
  • Please make sure the issue only pertains to Jellyfin Media Player. If it also occurs in the web client, send the issue to jellyfin-web instead.
  • Please make sure that your issue is not being caused by errors in custom CSS or note that you are using custom CSS.
    • Notably, there have been instances of custom CSS breaking TV mode.
    • You can disable custom CSS under Display in the user settings.
  • Please provide logs. You can drag the log file into the issue to attach it.
    • Windows: %LOCALAPPDATA%\JellyfinMediaPlayer\logs
    • Linux: ~/.local/share/jellyfinmediaplayer/logs/
    • Linux (Flatpak): ~/.var/app/com.github.iwalton3.jellyfin-media-player/data/jellyfinmediaplayer/logs/
    • macOS: ~/Library/Logs/Jellyfin Media Player/

Logs: JellyfinMediaPlayer.log

Describe the bug
A clear and concise description of what the bug is.

The Connect button under the host field is disabled, so I can't connect.

To Reproduce

Steps to reproduce the behavior:
Start the program. I also repaired through the installer.

Expected behavior
Connect to the server

Screenshots
If applicable, add screenshots to help explain your problem.

Image

Desktop (please complete the following information):

  • OS: Windows 10
  • Version: 1.11.1
  • Installation Method [e.g. windows installer]: windows installer

Additional context
Add any other context about the problem here.

Might also be noteworthy, that I did nothing to disconnect in the first place. Just didn't use it for a couple months.

@cachho
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cachho commented Dec 27, 2024

Turns out when I started my server it would login using the old connection. So I don't know if this is expected behavior and it checks in the background whether the server is online and then allows you to hit the button.

@khui0
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khui0 commented Dec 31, 2024

I'm getting this on macOS as well.

Jellyfin Media Player.log

@Burarrum
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Burarrum commented Jan 1, 2025

I am not sure if this is the same problem but after connecting and opening media player the application hangs on this screen. Server is accessible using web browser just fine. I am on apple silicon.

Image

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3 participants