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artifactory-oss router does not start, reports 'Missing required services: [jfrt jfob jffe]' #1852

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ToniA opened this issue Dec 19, 2023 · 2 comments

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@ToniA
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ToniA commented Dec 19, 2023

Is this a request for help?: yes


Is this a BUG REPORT or FEATURE REQUEST? (choose one): BUG REPORT

Version of Helm and Kubernetes: Helm v3.12.3, Kubernetes 1.27.3

Which chart: artifactory-oss

Which product license (Enterprise/Pro/oss): oss

JFrog support reference (if already raised with support team):

What happened: artifactory-oss does not start

What you expected to happen: artifactory-oss should start

How to reproduce it (as minimally and precisely as possible):

I have a working artifactory-oss installation on version 107.68.14, fairly basic installation with

kubectl create namespace artifactory-oss

helm upgrade --install artifactory-oss --set artifactory.postgresql.postgresqlPassword=*** --namespace artifactory-oss -f values-oss.yaml jfrog/artifactory-oss --version 107.68.14

Due to the security issue email from JFrog, I tried to upgrade my installation to 107.68.19:

helm upgrade artifactory-oss --set artifactory.postgresql.postgresqlPassword=***--namespace artifactory-oss -f values-oss.yaml jfrog/artifactory-oss --version 107.68.19

artifactory-oss never comes online. Looking at kubectl logs -n artifactory-oss artifactory-oss-0 router -f, I can see it complains about Missing required services: [jfrt jfob jffe]

Anything else we need to know:

helm rollback to chart version 107.68.14 always works. I tried to upgrade to every currently available newer version on 107.68.* and 107.71.*, I get the same problem on every one of those.

@gitta-jfrog
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Hello @ToniA

I wasn't able to reproduce the issue you described. I managed to upgrade artifactory-oss without an issue from 7.68.14 to 7.68.19, and also managed to complete a new installation of artifactory-oss 7.71.9.

I would encourage you to check the service logs (i.e. artifactory-service.log) located under the var/log folder to identify the failure reason.

Yarden.

@gitta-jfrog gitta-jfrog closed this as not planned Won't fix, can't repro, duplicate, stale Jan 2, 2024
@ToniA
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ToniA commented Jan 4, 2024

It was a problem with my values-oss.yaml file. You should really have a better way to configure custom mime types. I need a mapping for *.svg, so that they render correctly on a static website published by my private Artifactory installation.

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