[FATAL] Cluster join: Failed resolving join key: failed resolving 'shared.security.joinKey' key; file does not exist: /opt/jfrog/router/var/etc/security/join.key

[juparog]

Is this a request for help?: Yes

---

Version of Helm and Kubernetes:

kubectl version -o yaml
clientVersion:
  buildDate: "2023-07-19T12:20:54Z"
  compiler: gc
  gitCommit: fa3d7990104d7c1f16943a67f11b154b71f6a132
  gitTreeState: clean
  gitVersion: v1.27.4
  goVersion: go1.20.6
  major: "1"
  minor: "27"
  platform: windows/amd64
kustomizeVersion: v5.0.1
serverVersion:
  buildDate: "2024-01-02T20:34:38Z"
  compiler: gc
  gitCommit: 3f8ed3d5017d988600f597734a4851930eda35a6
  gitTreeState: clean
  gitVersion: v1.27.9-eks-5e0fdde
  goVersion: go1.20.12
  major: "1"
  minor: 27+
  platform: linux/amd64

Which chart: artifactory-ha-107.71.5.tgz

Which product license (Enterprise/Pro/oss): Enterprise

JFrog support reference (if already raised with support team): No

What happened: It is intensive to deploy artifactory using the above mentioned chart on an aws eks cluster using the command helm upgrade --namespace jfrog-artifactory-dev --install --values ./values.yaml --wait --debug devops ./artifactory-ha-107.71.5.tgz

Failed pod artifactory-ha-primary:

Error in container router:

full log:
error.log

Attached you will find the values.yaml file artifactory.zip.

What you expected to happen: Being able to have a functional instance of the artifactory-primary pod

How to reproduce it (as minimally and precisely as possible):

• Download the attached artifactory.zip zip which will contain the values file and the artifactory chart (or download the official helm repo chart).
• Create a clean namespace on your k8s cluster.
• Run the command helm upgrade --namespace jfrog-artifactory-dev --install --values ./values.yaml --wait --debug devops ./artifactory-ha-107.71.5.tgz
• • Be sure to change the namespace name in the commands and the paths of the values and chart to your own.

Anything else we need to know: The installation being attempted is clean, that is, it is not trying to migrate from another version.

[kammathavaran]

Can you kindly reach out to a customer support engineer ?