Websocket-Connection not establishing

[Langohr23]

Hello,

I setup the jitsi over helm charts an can join the session. Sadly it is not connecting for the websocket-Connection. Any Ideas how to fix?

strophe.umd.js:5463 WebSocket connection to 'wss://jitsi.myurl.com/xmpp-websocket?room=wrongmindsmaximizeuneasily' failed: _connect @ strophe.umd.js:5463 connect @ strophe.umd.js:2368 _interceptConnectArgs @ strophe.stream-management.js:224 connect @ XmppConnection.js:242 _connect @ xmpp.js:414 connect @ xmpp.js:486 c.connect @ JitsiConnection.js:61 e @ connection.js:47 (anonymous) @ connection.js:178 d @ connection.js:103 h @ connection.js:208 W @ conference.js:185 createInitialLocalTracksAndConnect @ conference.js:654 init @ conference.js:776 Logger.js:154 2021-06-29T17:13:39.187Z [JitsiMeetJS.js] <Object.getGlobalOnErrorHandler>: UnhandledError: Strophe: Websocket error [object Event] Script: null Line: null Column: null StackTrace: Error: Strophe: Websocket error [object Event] at Object.r.Strophe.log (https://jitsi.myurl.com/libs/lib-jitsi-meet.min.js?v=4628:17:16531) at Object.error (https://jitsi.myurl.com/libs/lib-jitsi-meet.min.js?v=4628:1:23431) at N.Websocket._onError (https://jitsi.myurl.com/libs/lib-jitsi-meet.min.js?v=4628:1:62905) o @ Logger.js:154 getGlobalOnErrorHandler @ JitsiMeetJS.js:613 window.onerror @ middleware.js:110 callErrorHandler @ GlobalOnErrorHandler.js:61 r.Strophe.log @ strophe.util.js:89 error @ strophe.umd.js:1392 _onError @ strophe.umd.js:5730 error (async) _connect @ strophe.umd.js:5465 connect @ strophe.umd.js:2368 _interceptConnectArgs @ strophe.stream-management.js:224 connect @ XmppConnection.js:242 _connect @ xmpp.js:414 connect @ xmpp.js:486 c.connect @ JitsiConnection.js:61 e @ connection.js:47 (anonymous) @ connection.js:178 d @ connection.js:103 h @ connection.js:208 W @ conference.js:185 createInitialLocalTracksAndConnect @ conference.js:654 init @ conference.js:776 async function (async) init @ conference.js:741 (anonymous) @ actions.web.js:31 Promise.then (async) (anonymous) @ actions.web.js:30 (anonymous) @ index.js:11 (anonymous) @ middleware.js:29 (anonymous) @ middleware.js:32 (anonymous) @ middleware.js:31 (anonymous) @ middleware.web.js:33 (anonymous) @ middleware.any.js:22 (anonymous) @ middleware.js:67 (anonymous) @ middleware.js:43 (anonymous) @ middleware.js:61 (anonymous) @ middleware.js:79 (anonymous) @ middleware.js:71 (anonymous) @ middleware.js:77 (anonymous) @ middleware.js:39 (anonymous) @ middleware.js:106 (anonymous) @ middleware.js:38 (anonymous) @ middleware.js:33 (anonymous) @ middleware.web.js:24 (anonymous) @ middleware.any.js:93 (anonymous) @ middleware.js:77 (anonymous) @ middleware.web.js:21 (anonymous) @ middleware.js:44 (anonymous) @ middleware.js:25 (anonymous) @ middleware.js:16 (anonymous) @ middleware.js:21 (anonymous) @ middleware.js:23 (anonymous) @ middleware.js:21 (anonymous) @ middleware.js:111 (anonymous) @ middleware.js:16 (anonymous) @ middleware.js:42 (anonymous) @ middleware.js:33 (anonymous) @ middleware.js:176 (anonymous) @ middleware.js:39 (anonymous) @ middleware.js:24 (anonymous) @ middleware.js:26 (anonymous) @ middleware.web.js:20 (anonymous) @ middleware.js:42 (anonymous) @ middleware.js:148 (anonymous) @ middleware.js:21 (anonymous) @ middleware.js:60 (anonymous) @ middleware.js:44 (anonymous) @ middleware.js:49 (anonymous) @ middleware.js:28 (anonymous) @ middleware.js:12 (anonymous) @ middleware.js:39 (anonymous) @ middleware.js:31 (anonymous) @ middleware.web.js:22 (anonymous) @ middleware.any.js:100 (anonymous) @ middleware.js:106 (anonymous) @ middleware.js:19 (anonymous) @ middleware.js:29 (anonymous) @ middleware.js:91 (anonymous) @ middleware.js:101 (anonymous) @ middleware.js:24 (anonymous) @ middleware.js:20 (anonymous) @ middleware.js:15 (anonymous) @ middleware.js:23 (anonymous) @ middleware.js:20 (anonymous) @ middleware.js:25 (anonymous) @ middleware.js:74 (anonymous) @ middleware.js:40 (anonymous) @ middleware.js:158 _start @ Conference.js:250 componentDidMount @ Conference.js:133 js @ react-dom.production.min.js:238 t.unstable_runWithPriority @ scheduler.production.min.js:20 pa @ react-dom.production.min.js:113 Es @ react-dom.production.min.js:230 ms @ react-dom.production.min.js:206 (anonymous) @ react-dom.production.min.js:114 t.unstable_runWithPriority @ scheduler.production.min.js:20 pa @ react-dom.production.min.js:113 ba @ react-dom.production.min.js:114 ga @ react-dom.production.min.js:113 ds @ react-dom.production.min.js:204 enqueueSetState @ react-dom.production.min.js:127 _.setState @ react.production.min.js:13 (anonymous) @ BaseApp.js:241 _navigate @ BaseApp.js:240 (anonymous) @ middleware.js:149 Promise.then (async) (anonymous) @ middleware.js:149 (anonymous) @ middleware.js:169 (anonymous) @ middleware.js:26 (anonymous) @ middleware.js:32 (anonymous) @ middleware.js:31 (anonymous) @ middleware.web.js:33 (anonymous) @ middleware.any.js:22 (anonymous) @ middleware.js:67 (anonymous) @ middleware.js:43 (anonymous) @ middleware.js:61 (anonymous) @ middleware.js:79 (anonymous) @ middleware.js:71 (anonymous) @ middleware.js:77 (anonymous) @ middleware.js:147 (anonymous) @ middleware.js:35 (anonymous) @ middleware.js:106 (anonymous) @ middleware.js:38 (anonymous) @ middleware.js:33 (anonymous) @ middleware.web.js:24 (anonymous) @ middleware.any.js:93 (anonymous) @ middleware.js:77 (anonymous) @ middleware.web.js:21 (anonymous) @ middleware.js:44 (anonymous) @ middleware.js:25 (anonymous) @ middleware.js:16 (anonymous) @ middleware.js:21 (anonymous) @ middleware.js:23 (anonymous) @ middleware.js:21 (anonymous) @ middleware.js:111 (anonymous) @ middleware.js:16 (anonymous) @ middleware.js:42 (anonymous) @ middleware.js:33 (anonymous) @ middleware.js:176 (anonymous) @ middleware.js:39 (anonymous) @ middleware.js:24 (anonymous) @ middleware.js:26 (anonymous) @ middleware.web.js:20 (anonymous) @ middleware.js:42 (anonymous) @ middleware.js:148 (anonymous) @ middleware.js:21 (anonymous) @ middleware.js:197 (anonymous) @ middleware.js:45 (anonymous) @ middleware.js:44 (anonymous) @ middleware.js:49 (anonymous) @ middleware.js:28 (anonymous) @ middleware.js:12 (anonymous) @ middleware.js:39 (anonymous) @ middleware.js:31 (anonymous) @ middleware.web.js:22 (anonymous) @ middleware.any.js:446 (anonymous) @ middleware.any.js:93 (anonymous) @ middleware.js:96 (anonymous) @ middleware.js:19 (anonymous) @ middleware.js:29 (anonymous) @ middleware.js:91 (anonymous) @ middleware.js:101 (anonymous) @ middleware.js:24 (anonymous) @ middleware.js:20 (anonymous) @ middleware.js:15 (anonymous) @ middleware.js:23 (anonymous) @ middleware.js:20 (anonymous) @ middleware.js:25 (anonymous) @ middleware.js:74 (anonymous) @ middleware.js:40 (anonymous) @ middleware.js:158 dispatch @ redux.js:636 (anonymous) @ actions.js:138 async function (async) (anonymous) @ actions.js:111 (anonymous) @ index.js:11 (anonymous) @ middleware.js:29 (anonymous) @ middleware.js:32 (anonymous) @ middleware.js:31 (anonymous) @ middleware.web.js:33 (anonymous) @ middleware.any.js:22 (anonymous) @ middleware.js:67 (anonymous) @ middleware.js:43 (anonymous) @ middleware.js:61 (anonymous) @ middleware.js:79 (anonymous) @ middleware.js:71 (anonymous) @ middleware.js:77 (anonymous) @ middleware.js:39 (anonymous) @ middleware.js:106 (anonymous) @ middleware.js:38 (anonymous) @ middleware.js:33 (anonymous) @ middleware.web.js:24 (anonymous) @ middleware.any.js:93 (anonymous) @ middleware.js:77 (anonymous) @ middleware.web.js:21 (anonymous) @ middleware.js:44 (anonymous) @ middleware.js:25 (anonymous) @ middleware.js:16 (anonymous) @ middleware.js:21 (anonymous) @ middleware.js:23 (anonymous) @ middleware.js:21 (anonymous) @ middleware.js:111 (anonymous) @ middleware.js:16 (anonymous) @ middleware.js:42 (anonymous) @ middleware.js:33 (anonymous) @ middleware.js:176 (anonymous) @ middleware.js:39 (anonymous) @ middleware.js:24 (anonymous) @ middleware.js:26 (anonymous) @ middleware.web.js:20 (anonymous) @ middleware.js:42 (anonymous) @ middleware.js:148 (anonymous) @ middleware.js:21 (anonymous) @ middleware.js:60 (anonymous) @ middleware.js:44 (anonymous) @ middleware.js:49 (anonymous) @ middleware.js:28 (anonymous) @ middleware.js:12 (anonymous) @ middleware.js:39 (anonymous) @ middleware.js:31 (anonymous) @ middleware.web.js:22 (anonymous) @ middleware.any.js:100 (anonymous) @ middleware.js:106 (anonymous) @ middleware.js:19 (anonymous) @ middleware.js:29 (anonymous) @ middleware.js:91 (anonymous) @ middleware.js:101 (anonymous) @ middleware.js:24 (anonymous) @ middleware.js:20 (anonymous) @ middleware.js:15 (anonymous) @ middleware.js:23 (anonymous) @ middleware.js:20 (anonymous) @ middleware.js:25 (anonymous) @ middleware.js:74 (anonymous) @ middleware.js:40 (anonymous) @ middleware.js:158 _openURL @ AbstractApp.js:113 (anonymous) @ AbstractApp.js:47 Promise.then (async) componentDidMount @ AbstractApp.js:44 js @ react-dom.production.min.js:238 t.unstable_runWithPriority @ scheduler.production.min.js:20 pa @ react-dom.production.min.js:113 Es @ react-dom.production.min.js:230 ds @ react-dom.production.min.js:204 Vs @ react-dom.production.min.js:263 Ws @ react-dom.production.min.js:263 (anonymous) @ react-dom.production.min.js:272 ys @ react-dom.production.min.js:208 el @ react-dom.production.min.js:272 render @ react-dom.production.min.js:273 Rs.renderEntryPoint @ index.web.js:71 (anonymous) @ WrongMindsMaximizeUneasily:25 Show 204 more frames Logger.js:154 2021-06-29T17:13:39.189Z [modules/xmpp/strophe.util.js] <Object.r.Strophe.log>: Strophe: Websocket error [object Event]

Thank you!

[Langohr23]

Her the same error with a screenshot of the browser-console:

[vanducvo]

Hi, I think this error raise for prosody don't accept cross domain.

jitsi-helm/values.yaml

Line 196 in d504428

extraCommonEnvs: {}

replace by:

extraCommonEnvs:
  XMPP_CROSS_DOMAIN: "true"

[ThomasFen]

same here, this chart doesn't work out of the box with just setting the public ip. It's not the XMPP_CROSS_DOMAIN at fault - in that case it would return 403 .

extraEnvs: {ENABLE_XMPP_WEBSOCKET: "0"} in the web section of values.yaml fixed it for me

[spijet]

This might also be caused by the web container being unable to resolve the other containers' names properly. The best solution here is to set your DNS service's IP address in .Values.web.resolverIP.
Disabling XMPP websockets (and using HTTP binds instead) should work too, but that's not a supported configuration for Jitsi Meet nowadays, IIRC.