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'Requested in Overseer' and 'Overseer request by user' not working #1188

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moust4ki opened this issue Jul 29, 2024 · 8 comments · Fixed by #1231
Closed

'Requested in Overseer' and 'Overseer request by user' not working #1188

moust4ki opened this issue Jul 29, 2024 · 8 comments · Fixed by #1231

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@moust4ki
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Maybe linked to #1168

Describe the bug
If I select the filter "Requested in Overseer", it will always return FALSE even if I can see the media and the requester in Overseer.
Also the "Overseer - Requested by user" fail to work: If I make a filter with any user as requester its always treated as false

(Probably duplicate of : )

To Reproduce
CleanShot 2024-07-29 at 15 29 01@2x
CleanShot 2024-07-29 at 15 25 29@2x
CleanShot 2024-07-29 at 15 29 43@2x

AND
CleanShot 2024-07-29 at 15 31 10@2x
CleanShot 2024-07-29 at 15 26 24@2x
CleanShot 2024-07-29 at 15 32 03@2x

Device (please complete the following information):

  • OS: Unraid + Docker
  • Version 6.12.6
@davidebonavita
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davidebonavita commented Aug 19, 2024

Same issue here with version 2.0.4 pulled from https://hub.docker.com/r/jorenn92/maintainerr

It returns an empty list when the requester is another user, it works fine when I'm the requester.

The other users are Plex users, and they authenticate in Overseer through Plex.

image

@jorenn92
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Owner

Hey!

Is there anything in the log file when you perform the test? Preferably with debug' enabled.

@jorenn92
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Owner

There was a mismatch when a Plex user used a 'display name'. I don't know when this changed, since it used to work with display names, but this should be handled in PR #1231. If anyone could try it out with the main/develop image, that would be a great help!

@davidebonavita
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There was a mismatch when a Plex user used a 'display name'. I don't know when this changed, since it used to work with display names, but this should be handled in PR #1231. If anyone could try it out with the main/develop image, that would be a great help!

Good news, it seems to be fixed on the develop image, thanks!
image

image

@imrman
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imrman commented Oct 13, 2024

on develop and still can't see overseer user details:
image
image

@jorenn92
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Owner

on develop and still can't see overseer user details: image image

Could you share some more info about the user? Is it a Plex user or a local Overseerr user? Is there something special about the user? Like a different display name than the account name. What's your Plex version?

Do you have Maintainerr / Overseerr logs (preferably debug)?

@imrman
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imrman commented Oct 17, 2024

@jorenn92 I've regeenrated all the API keys and working now, it was probably an API key issue (altough it was nice if the maintainerr logs showed that...
wierd thing though: when i wrote the comment, when i did "Test saved" it showed no error.

@benscobie
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Closing this as it appears to be resolved. Please raise a new issue if you come across it again.

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5 participants