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After the latest update, all my HomeWizard devices are offline #96

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pbruins84 opened this issue Feb 1, 2024 · 8 comments
Open

After the latest update, all my HomeWizard devices are offline #96

pbruins84 opened this issue Feb 1, 2024 · 8 comments

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@pbruins84
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Describe the bug
After the latest update, all my HomeWizard devices are offline, and my graphs in Homey are horizontal lines.

Software versions
Homey: 10.2.1
Homewizard Homey app: v3.3.2
P1 meter: 4.19
Water meter: 2.03

To Reproduce
Steps to reproduce the behavior:

  1. Update to latest Homewizard Homey app
@pbruins84
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I tried restarting my router, Homey and the Homewizard app.

@jtebbens
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jtebbens commented Feb 1, 2024

Did you check Homey forum and tried to find your devices va mDNS browser app?

@pbruins84
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pbruins84 commented Feb 1, 2024

I will check mDNS records tonight when I'm home. But I didn't change anything. I just noticed everyting stopped working at exactly the same moment when the app automatically updated to 3.2.2

@jtebbens
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jtebbens commented Feb 1, 2024

Try this version:

https://homey.app/a/com.homewizard/test/

@jtebbens
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jtebbens commented Feb 2, 2024

Please restart your homewizard devices first befire trying test version.

@antimirov
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antimirov commented Mar 5, 2024

Same here. It worked yesterday but now all my devices are shown as offline, while the native HomeWizard app doesn't show any errors with the devices. One thing, this night my Homey Pro 2023 was updated to 10.3.1 automatically, might be the reason. Tried redtarting my devices, the apl, no result.

@jtebbens
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jtebbens commented Mar 5, 2024

Please check forum for troubleshooting tips.
Probably your internet / ap need reboot to solve your mDNS problem.

@antimirov
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You were right, I rebooted my router and this fixed it. Thanks!

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3 participants