Simulator not working on Linux

[Vickpire]

Hello,

I am encountering an issue regarding the simulator on Ubuntu 20.04, specifically, the simulator does not open correctly (it only shows a white window). For me it works perfectly on Windows, so I do not quite understand what could be the issue. If you could provide some insights regarding this, it would be greatly appreciated. I have to mentioned also that the simulator was tested on Ubuntu 20.04 on two different pieces of hardware so I don't think it is a specific problem only for me.

Thank you in advance for your answer.

Best regards,
Victoria

[pmundt]

Thanks for the report. Ubuntu 20.04 is actually what I primarily develop on, so this is a bit surprising. Could you let me know how exactly you are installing and running the simulator? Are you building and running directly from the GitHub repository, or are you using an image from the snap store? If it's via the snap store, could you please provide the version and revision that you have installed? You can get this from snap info knowgo-vehicle-simulator which will show you the installed version. Also, are you running it as a user or as root?

[Vickpire]

Hi,

Me and my colleague had both tried on multiple versions of Ubuntu (starting from 16.04), using a virtual machine and a dual OS installation, all attempts being unsuccessful. We had installed it using the Snap store. I will attach a photo of a result from running command snap info knowgo-vehicle-simulator:

Should we try building it from the Git repo? Do you think that would make a difference?

Thank you!

Best regards,
Victoria