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Can't add AC 1214 devices #174

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wldevries opened this issue Nov 1, 2024 · 5 comments
Closed

Can't add AC 1214 devices #174

wldevries opened this issue Nov 1, 2024 · 5 comments
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connectivity Philips connectivity problem - with all likelyhood will not be fixed wontfix This will not be worked on

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@wldevries
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The readme states that the AC 1214 air purifiers are supported. I have no trouble querying status of both my devices using https://github.com/rgerganov/py-air-control, but using this HACS plugin I have had no luck configuring either. After entering the IP addresses it results in a time out error.

@kongo09
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kongo09 commented Nov 1, 2024

Can you please use aioairctrl as described in the README and share the results?

@kongo09 kongo09 added the connectivity Philips connectivity problem - with all likelyhood will not be fixed label Nov 1, 2024
@Qualm8429
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I have the same problem with the AC1715/11. The AC4236/10 is working flawlessly.

@kongo09
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kongo09 commented Nov 22, 2024

I have the same problem with the AC1715/11. The AC4236/10 is working flawlessly.

This is a different device. Please open a separate issue and provide debug logs.

@Frens98
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Frens98 commented Jan 4, 2025

@kongo09 using aioairctrl mine keeps hanging on the status command.

(myenv) [core-ssh ~]$ ping 192.168.178.X
64 bytes from 192.168.178.X: seq=0 ttl=127 time=10.158 ms
(myenv) [core-ssh ~]$ nc -zv -u 192.168.178.X 5683
192.168.178.X (192.168.178.X:5683) open

So ping works, and the port is available.

(myenv) [core-ssh ~]$ aioairctrl -H 192.168.178.X -D status --json
DEBUG: aioairctrl.coap.client:syncing
DEBUG: coap:Sending request - Token: eab4, Remote: <UDP6EndpointAddress 192.168.178.X>
DEBUG: coap:Sending message <aiocoap.Message at 0x7fbbb89d93d0: NON POST (MID 29857, token eab4) remote <UDP6EndpointAddress 192.168.178.X>, 1 option(s), 8 byte(s) payload>`

This command (also without debug) just keeps hanging (AC1214).

@kongo09
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kongo09 commented Jan 4, 2025

I'm sorry, but that means I cannot help. It looks like your device uses a different (newer?) firmware to other AC1214 and the local connection is not supported. I've tried several times to get in touch with Philips too get access to their cloud API but never got a reply.

The only suggestion I have is to get a different device, if yours is new enough and your vendor allows a return.

@kongo09 kongo09 closed this as completed Jan 4, 2025
@kongo09 kongo09 added the wontfix This will not be worked on label Jan 4, 2025
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Labels
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