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New font files not working #190

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jenwagnerco opened this issue Apr 11, 2023 · 2 comments
Open

New font files not working #190

jenwagnerco opened this issue Apr 11, 2023 · 2 comments

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@jenwagnerco
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I installed FontSampler to my new site without any issues in October last year, but haven't tried uploading new font files since then.

I have an upcoming release at the end of this month and when I went to draft the product and upload the demo files, none of the .woff files are loading.

I'm having the same issue trying to upload .woff files that have worked for previous products, so it's not an issue with the files (they've worked before!).

The Current File "Preview" text works just fine when uploading, but then when I save or update and go to the Fontsets & Files window, it doesn't populate with the .woff files at all.

Screenshots linked.

Any idea what might be happening? I'd love to get this sorted before the next release. Thank you!


@remedy667
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I'm having this exact same issue. It started at the beginning of October. I updated a bunch of fonts that had limited character sets, and assumed the issue had stemmed from there.

I'm releasing a new typeface this month, and it's giving me the same problem. Screenshots look the same. I've tried deactivating plugins, but maybe I'm missing one?

I also run a second website that uses this plug-in but it's not having any issues.

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