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Could not connect:204 #2

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YuanyuanGao216 opened this issue Dec 11, 2020 · 1 comment
Open

Could not connect:204 #2

YuanyuanGao216 opened this issue Dec 11, 2020 · 1 comment

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@YuanyuanGao216
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What should I do when encountered 'Could not connect: 204'? I can ping Tobii, open the IP address of Tobii in web browser, and ping it successfully. But just got this issue when using this connector.

@mcherep
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mcherep commented Jan 4, 2021

I had this issue as well, and I fixed it:

  • Click Find
  • Once it finds it, click the drop-down list (which probably contains only one option)
  • Click on your tracker from the list of options. This should replace the default Tobii address with your specific Tobii

The GUI in that sense isn't very intuitive. Maybe there's a reason to have a default Tobii address (otherwise it'd be better empty), but in that case, the error should be informative.

I hope it works!

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