Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Rate Limit/Quota Issues Despite Active Plus Subscription and Zero Usage #1397

Open
ProjectAjax opened this issue Sep 26, 2024 · 0 comments
Open

Comments

@ProjectAjax
Copy link

Hi there,

I'm currently experiencing an issue where I’m consistently receiving a "Rate Limit/Quota Exceeded" error when trying to make requests using the OpenAI API. I recently upgraded to the Plus plan, and my subscription is active, but my usage dashboard still shows $0.00 spend, indicating no usage so far this month. Here are some key points about the problem:

Location: I'm based in Australia, but I understand quotas should be tracked using UTC time. I've ensured to try my requests at different times of the day, with no success.
API Key: I have regenerated and updated my API key multiple times, ensuring it's the latest and correct one linked to my subscription.
Billing/Usage Limit: My billing limit is set correctly (at the $18 default), and I haven’t made any successful API calls, as confirmed by the usage dashboard.
Troubleshooting Steps Already Taken:
Restarted my Google Colab environment multiple times
Verified my OpenAI subscription is active and on the Plus plan
Tried making requests with smaller resource usage and different models (e.g., text-davinci-003 and gpt-3.5-turbo)
Despite all these efforts, I continue to get the quota error. I would appreciate any assistance or insights into why my requests aren't going through and how I can resolve this issue.

Thank you for your help!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

1 participant