Unable to complete the registration process of my Dyson Pure Cool purifier

[brianqtb]

Can you help me understand where I went wrong?

[dotvezz]

Hi @brianqtb! Sorry you're running into this. One thing that often works is if you power-cycle the purifier. You can unplug it and plug it back in, then make sure its IP address hasn't changed and try to connect again.

If that doesn't work, are you able to enable debug logs and retry? The logs might help us understand what's going on.

[dotvezz]

Hi @brianqtb. It's been quite a while since my last message. I'm hoping you were able to get it resolved and am closing this issue. Please feel free to reply if you're still having a problem!

[brianqtb]

How do you enable the logs?

[dotvezz]

@brianqtb https://www.home-assistant.io/docs/configuration/troubleshooting/#debug-logs-and-diagnostics