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I am not receiving the 'forgot password' email. #224

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YaseenISI opened this issue Sep 17, 2024 · 0 comments
Open

I am not receiving the 'forgot password' email. #224

YaseenISI opened this issue Sep 17, 2024 · 0 comments

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@YaseenISI
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Description:
I'm unable to receive the "Forgot Password" email when attempting to reset my password. Despite clicking the "Forgot Password" option, no email is sent to my address ([email protected]).

Steps to Reproduce:

  1. Go to the login page.
  2. Click on "Forgot Password."
  3. Enter the email address ([email protected]) and submit.
  4. Check the inbox (including spam/junk folders) for a reset email.
  5. Expected Behavior:
  6. An email containing the password reset instructions should be sent to [email protected].

Actual Behavior:
No password reset email is received.

Additional Information:
I have verified that my email address is correct and checked my spam/junk folders.

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