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UPDATE, STRUCTURE - Sienna tutorial feedback #436

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mekline opened this issue Nov 6, 2024 · 2 comments
Open

UPDATE, STRUCTURE - Sienna tutorial feedback #436

mekline opened this issue Nov 6, 2024 · 2 comments
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@mekline
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mekline commented Nov 6, 2024

Incorporate feedback from Sienna on the tutorial!

Editing study → Doc doesn’t say which button to press to edit the study (Study Ad and Recruitment)
Go to what documentation currently says and make a push request
When can we segment this information

Previous messages to participants → doc mentions but doesn’t emphasize where you can see previously sent out emails

Asking about parameters specific to a type of frame → the parameters of each frame is listed under each frame in the documentation, but maybe we need to emphasize in the tutorial or at the top of each page where to find that. People ask about things like enabling a ‘previous frame’ button, and if it is possible it should be under the parameters in the documentation

Confirm consent → if the consent vid is inadequate, email the participant to confirm the consent. The docs don;t say that after you get the confirmation, you can accept the original inadequate consent vid and leave a comment explaining that their full consent was received separately and where to find it

2fa → not sure if there is anything in the docs explaining what to do if you don;t have the 2fa set and you are locked out of your account, but it seems that people just go to tech-support and that works?

@mekline mekline changed the title Sienna feedback UPDATE, STRUCTURE - Sienna feedback Nov 6, 2024
@mekline mekline changed the title UPDATE, STRUCTURE - Sienna feedback UPDATE, STRUCTURE - Sienna tutorial feedback Nov 6, 2024
@becky-gilbert becky-gilbert self-assigned this Nov 19, 2024
@becky-gilbert
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FYI, while making these changes to the tutorial, I'm also going to try to make sure that all of the non-experiment-building sections are applicable to all study types, and then put anything that's study-type-specific inside the "Create a study" section (which is broken up into EFP/jsPsych/external). So those changes will also be part of the PR that addresses this issue.

@becky-gilbert
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Update following meeting with Sienna: some of this info is in the docs but buried in the tutorial or other places that are hard to find. E.g. there is info about participant messaging, message types, etc. but it's hard to find. Also, the info about 2FA problems is under a final section under registration/login called "troubleshooting" - maybe we can move that into the "managing 2FA" to make it easier to find.

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