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Fresh installation - Cannot access Service Desk #67

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radasys opened this issue Oct 12, 2022 · 2 comments
Closed

Fresh installation - Cannot access Service Desk #67

radasys opened this issue Oct 12, 2022 · 2 comments
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question Further information is requested

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@radasys
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radasys commented Oct 12, 2022

Hi! We have installed Service Desk in Ubuntu 22.04 using Debian/Ubuntu packages.

After the package and dependencies installation, we enabled the site (using a2ensite service-desk.conf). Then, we receive an error 500 message.

Access messages are logged in sd_access.log but nothing is logged in sd_error.log.

Could you give us further assistance?

Thank you!
@coudot
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coudot commented Oct 12, 2022

There is a known issue with PHP 8 : #55

There is another known issue with Smarty on Ubuntu : ltb-project/self-service-password#681

@coudot coudot added the question Further information is requested label Oct 12, 2022
@radasys
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radasys commented Oct 12, 2022 •
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Oh, my mistake. Sorry. Thank you for your fine support @coudot! I will implement workarounds mentioned in the posts in our installation.

@radasys radasys closed this as completed Oct 12, 2022
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