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<!DOCTYPE html>
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>What Not To Automate — slides</title>
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</head>
<body>
<section
id="slide_container"
class='slides layout-regular'>
<article class="slide level-1" id="what-not-to-automate">
<h1>What Not To Automate</h1>
<p><a class="reference external" href="https://slides.lucywyman.me/what-not-to-automate.html">https://slides.lucywyman.me/what-not-to-automate.html</a></p>
</article>
<article class="slide level-1" id="ss-automation-is-bad-se">
<h1><strike> Automation is bad </strike></h1>
</article>
<article class="slide level-1" id="automate-everything">
<h1>Automate everything*</h1>
</article>
<article class="slide level-2" id="agenda">
<h2>Agenda</h2>
<ul class="simple">
<li>What automation is, and why we automate</li>
<li>What to consider when automating</li>
<li>Automation gone wrong</li>
</ul>
</article>
<article class="slide level-2" id="whoami">
<h2><code class="code docutils literal"><span class="pre">$</span> <span class="pre">whoami</span></code></h2>
<blockquote class="twitter-tweet" data-lang="en"><p lang="en"
dir="ltr">Grandma: I hear they're turning shipping containers into
affordable housing!<br><br>Me to Eli: Even at Christmas, it's just
docker docker docker</p>— Lucy Wyman (@lucycwyman) <a
href="https://twitter.com/lucycwyman/status/1078850614384197632?ref_src=twsrc%5Etfw">December
29, 2018</a></blockquote>
<script async src="https://platform.twitter.com/widgets.js"
charset="utf-8"></script><p>Lucy Wyman</p>
<p>Software Engineer | <a class="reference external" href="https://github.com/puppetlabs/bolt">Bolt Influencer</a> at <a class="reference external" href="https://puppet.com">Puppet</a></p>
</article>
<article class="slide level-2" id="what-is-automation">
<h2>What Is Automation?</h2>
<div class="figure align-center" id="id6">
<a class="reference internal image-reference" href="static/automation-definition.jpg"><img alt="static/automation-definition.jpg" src="static/automation-definition.jpg" style="height: 300px;" /></a>
<p class="caption"><span class="caption-text"><a class="reference external" href="https://docs.google.com/presentation/d/1BtN8H8MI6LzkJQHqhFH4d1OWO4jallCTublqKJiZxN0/edit#slide=id.g2ed31b77db_0_173">Heidi Waterhouse</a></span></p>
</div>
</article>
<article class="slide level-2" id="id13">
<h2>What Is Automation?</h2>
<p>"Automation is the technology by which a process or procedure is
performed <strong>without human assistance.</strong>" - <a class="reference external" href="https://en.wikipedia.org/wiki/Automation">Wikipedia</a></p>
<p>Focus on software automation</p>
<div class="figure align-center" id="id7">
<a class="reference internal image-reference" href="static/api-test.gif"><img alt="static/api-test.gif" src="static/api-test.gif" style="height: 300px;" /></a>
<p class="caption"><span class="caption-text"><a class="reference external" href="http://gph.is/2gDV0zj">http://gph.is/2gDV0zj</a></span></p>
</div>
</article>
<article class="slide level-1" id="why-do-we-automate">
<h1>Why Do We Automate?</h1>
</article>
<article class="slide level-2" id="to-save-human-time">
<h2>To Save Human Time</h2>
<div class="figure align-center">
<a class="reference internal image-reference" href="static/pasta-extruder.gif"><img alt="static/pasta-extruder.gif" src="static/pasta-extruder.gif" style="height: 250px;" /></a>
</div>
</article>
<article class="slide level-2" id="for-consistency-stability-fewer-mistakes">
<h2>For Consistency | Stability | Fewer Mistakes</h2>
<div class="figure align-center">
<a class="reference internal image-reference" href="static/chain-link.gif"><img alt="static/chain-link.gif" src="static/chain-link.gif" style="height: 400px;" /></a>
</div>
</article>
<article class="slide level-2" id="visibility">
<h2>Visibility</h2>
<div class="figure align-center">
<a class="reference internal image-reference" href="static/marshmallow-cutter.gif"><img alt="static/marshmallow-cutter.gif" src="static/marshmallow-cutter.gif" style="height: 400px;" /></a>
</div>
</article>
<article class="slide level-2" id="because-we-don-t-enjoy-a-task">
<h2>Because We Don't Enjoy a Task</h2>
<div class="figure align-center">
<a class="reference internal image-reference" href="static/pretzel-maker.gif"><img alt="static/pretzel-maker.gif" src="static/pretzel-maker.gif" style="height: 400px;" /></a>
</div>
</article>
<article class="slide level-2" id="to-save-money">
<h2>To Save Money</h2>
<div class="figure align-center" id="id8">
<a class="reference internal image-reference" href="static/kisses-manufacturing.gif"><img alt="static/kisses-manufacturing.gif" src="static/kisses-manufacturing.gif" style="height: 400px;" /></a>
<p class="caption"><span class="caption-text"><a class="reference external" href="http://gph.is/112JVhL">http://gph.is/112JVhL</a></span></p>
</div>
</article>
<article class="slide level-2" id="to-be-clear-automation-is-pretty-great">
<h2>To be clear, automation is pretty great</h2>
<div class="figure align-center" id="id9">
<a class="reference internal image-reference" href="static/bb8-yes.gif"><img alt="static/bb8-yes.gif" src="static/bb8-yes.gif" style="height: 400px;" /></a>
<p class="caption"><span class="caption-text"><a class="reference external" href="http://gph.is/1peMWbm">http://gph.is/1peMWbm</a></span></p>
</div>
</article>
<article class="slide level-1" id="what-to-consider-when-automating">
<h1>What To Consider When Automating</h1>
</article>
<article class="slide level-2" id="is-it-worth-it">
<h2>Is It Worth It?</h2>
<div class="figure align-center" id="id10">
<a class="reference internal image-reference" href="static/xkcd-automation.png"><img alt="static/xkcd-automation.png" src="static/xkcd-automation.png" style="height: 500px;" /></a>
<p class="caption"><span class="caption-text"><a class="reference external" href="https://xkcd.com/1319/">https://xkcd.com/1319/</a></span></p>
</div>
</article>
<article class="slide level-2" id="id14">
<h2>Is It Worth It?</h2>
<div class="figure align-center" id="id11">
<a class="reference internal image-reference" href="static/is_it_worth_the_time.png"><img alt="static/is_it_worth_the_time.png" src="static/is_it_worth_the_time.png" style="height: 500px;" /></a>
<p class="caption"><span class="caption-text"><a class="reference external" href="https://xkcd.com/1205/">https://xkcd.com/1205/</a></span></p>
</div>
</article>
<article class="slide level-2" id="costs-savings">
<h2>Costs & Savings</h2>
<table border="1" class="build docutils">
<colgroup>
<col width="50%" />
<col width="50%" />
</colgroup>
<thead valign="bottom">
<tr class="row-odd"><th class="head">Costs</th>
<th class="head">Savings</th>
</tr>
</thead>
<tbody valign="top">
<tr class="row-even"><td>Time & Money</td>
<td>Time & Money</td>
</tr>
<tr class="row-odd"><td>Maintenance</td>
<td>Maintenance</td>
</tr>
<tr class="row-even"><td>Sanity</td>
<td>Sanity</td>
</tr>
<tr class="row-odd"><td>Security</td>
<td>Security</td>
</tr>
<tr class="row-even"><td>Flexibility</td>
<td>Flexibility</td>
</tr>
<tr class="row-odd"><td>Education</td>
<td>Education</td>
</tr>
</tbody>
</table>
</article>
<article class="slide level-2" id="ethical-considerations">
<h2>Ethical Considerations</h2>
<ul class="build simple">
<li>Who profits from this automation?</li>
<li>Codifying your unconscious bias</li>
<li>What are the impacts? Who might this impact?</li>
<li>Do you understand what you do to make this decision?</li>
<li>Are the parameters limited and well understood?</li>
</ul>
</article>
<article class="slide level-2" id="job-loss">
<h2>Job Loss</h2>
<ul class="build simple">
<li>Previous industrial and automation revolutions have shown that
people just get other, usually better jobs<ul>
<li><a class="reference external" href="https://youtu.be/th3nnEpITz0?t=160">Automated Teller Machines</a></li>
</ul>
</li>
</ul>
<div class="build figure align-center" id="id12">
<a class="reference internal image-reference" href="static/bank-tellers.jpg"><img alt="static/bank-tellers.jpg" src="static/bank-tellers.jpg" style="height: 400px;" /></a>
<p class="caption"><span class="caption-text"><a class="reference external" href="https://www.aei.org/publication/what-atms-bank-tellers-rise-robots-and-jobs/">https://www.aei.org/publication/what-atms-bank-tellers-rise-robots-and-jobs/</a></span></p>
</div>
</article>
<article class="slide level-1" id="are-profits-of-automation-evenly-distributed">
<h1>Are profits of automation evenly distributed?</h1>
</article>
<article class="slide level-2" id="when-not-to-automate">
<h2>When Not To Automate</h2>
<ul class="build simple">
<li>Low-volume tasks<ul>
<li>Instead write great docs on how to do it!</li>
</ul>
</li>
<li>Tasks that require human context - many decision points</li>
<li>UX testing</li>
<li>Complex tasks</li>
<li>High-risk tasks<ul>
<li>Instead, have human 'check points' to verify high-risk tasks</li>
</ul>
</li>
</ul>
</article>
<article class="slide level-2" id="automation-can">
<h2>Automation Can</h2>
<ul class="simple">
<li>Make you lose sight of your goal</li>
<li>Be difficult to adopt</li>
<li>Cause failure at scale</li>
</ul>
</article>
<article class="slide level-1" id="automation-gone-wrong">
<h1>Automation Gone Wrong</h1>
</article>
<article class="slide level-2" id="suggestions">
<h2>Suggestions</h2>
<blockquote class="twitter-tweet" data-lang="en"><p lang="en"
dir="ltr">Dear Amazon, I bought a toilet seat because I needed one.
Necessity, not desire. I do not collect them. I am not a toilet seat
addict. No matter how temptingly you email me, I'm not going to
think, oh go on then, just one more toilet seat, I'll treat
myself.</p>— Jac Rayner (@GirlFromBlupo) <a
href="https://twitter.com/GirlFromBlupo/status/982156453396996096?ref_src=twsrc%5Etfw">April
6, 2018</a></blockquote>
<script async src="https://platform.twitter.com/widgets.js"
charset="utf-8"></script>
</article>
<article class="slide level-2" id="id15">
<h2>Suggestions</h2>
<div class="figure align-center">
<a class="reference internal image-reference" href="static/amazon-baseball-bat.jpg"><img alt="static/amazon-baseball-bat.jpg" src="static/amazon-baseball-bat.jpg" style="height: 500px;" /></a>
</div>
</article>
<article class="slide level-1" id="breastfeeding-photos-flagged-as-nudity">
<h1><a class="reference external" href="https://bits.blogs.nytimes.com/2009/01/02/breastfeeding-facebook-photos/">Breastfeeding Photos Flagged as Nudity</a></h1>
</article>
<article class="slide level-1" id="stock-exchange-automation">
<h1><a class="reference external" href="https://www.bbc.com/news/magazine-19214294">Stock Exchange Automation</a></h1>
</article>
<article class="slide level-1" id="hiring-ai">
<h1><a class="reference external" href="https://www.reuters.com/article/us-amazon-com-jobs-automation-insight/amazon-scraps-secret-ai-recruiting-tool-that-showed-bias-against-women-idUSKCN1MK08G">Hiring AI</a></h1>
</article>
<article class="slide level-1" id="facial-recognition-software">
<h1><a class="reference external" href="https://www.theguardian.com/technology/2017/dec/04/racist-facial-recognition-white-coders-black-people-police">Facial Recognition Software</a></h1>
</article>
<article class="slide level-1" id="the-takeaway-don-t-be-afraid-of-automation-automate-with-respect">
<h1>The Takeaway: Don't be afraid of automation, automate with respect</h1>
</article>
<article class="slide level-1" id="automate-software-not-too-much-mostly-maths">
<h1><a class="reference external" href="https://michaelpollan.com/reviews/how-to-eat/">Automate software, not too much, mostly maths</a></h1>
</article>
<article class="slide level-2" id="resources">
<h2>Resources</h2>
<ul class="simple">
<li><a class="reference external" href="https://www.microfocus.com/media/white-paper/six_signs_its_time_to_automate_that_process_wp.pdf">6 Signs It's Time to Automate</a></li>
<li><a class="reference external" href="https://www.youtube.com/watch?v=th3nnEpITz0">This TED Talk</a></li>
<li><a class="reference external" href="https://www.denave.com/when-the-going-gets-tough-automation-gone-wrong/">When the Going Gets Tough</a></li>
</ul>
</article>
<article class="slide level-2" id="questions">
<h2>Questions?</h2>
<div class="build figure align-center">
<a class="reference internal image-reference" href="static/rdj-question.gif"><img alt="static/rdj-question.gif" src="static/rdj-question.gif" style="height: 400px;" /></a>
</div>
</article>
<article class="slide level-1" id="thank-you">
<h1>Thank You!</h1>
</article>
</section>
<section id="slide_notes">
</section>
</body>
</html>