engine tournaments stopped working

[texium]

i had updated to the newest patch some days ago and it was working fine, however, a couple days ago i went to queue and the worker never makes the game happen. i see the worker file get created in the folder but nothing happens.

[lukasmonk]

The bug.tournament file may have some information, please send it to me.

[texium]

2024-09-24 09:21:39.904338
Traceback (most recent call last):
File "C:\Users\user\AppData\Local\Temp\embedded.8vvud5yb.zip\shibokensupport\signature\loader.py", line 105, in seterror_argument
File "C:\Users\user\AppData\Local\Temp\embedded.8vvud5yb.zip\shibokensupport\signature\errorhandler.py", line 99, in seterror_argument
File "C:\Users\user\AppData\Local\Temp\embedded.8vvud5yb.zip\shibokensupport\signature\mapping.py", line 210, in update
File "C:\Users\user\AppData\Local\Temp\embedded.8vvud5yb.zip\shibokensupport\signature\mapping.py", line 562, in init_PySide2_QtMultimedia
ModuleNotFoundError: No module named 'PySide2.QtMultimediaWidgets'

[texium]

i tested it with a portable installation of 2.14, which tournaments worked on, until i updated it too

[lukasmonk]

This problem is solved by adding the file to the installation. I don't know how this file could have been deleted. I am including it in the update I will try to publish this week.

[texium]

This problem is solved by adding the file to the installation. I don't know how this file could have been deleted. I am including it in the update I will try to publish this week.

2024-10-14 09:44:00.023827
Traceback (most recent call last):
File "C:\Users\user\AppData\Local\Temp\embedded.3sot16kz.zip\shibokensupport\signature\loader.py", line 105, in seterror_argument
File "C:\Users\user\AppData\Local\Temp\embedded.3sot16kz.zip\shibokensupport\signature\errorhandler.py", line 99, in seterror_argument
File "C:\Users\user\AppData\Local\Temp\embedded.3sot16kz.zip\shibokensupport\signature\mapping.py", line 210, in update
File "C:\Users\user\AppData\Local\Temp\embedded.3sot16kz.zip\shibokensupport\signature\mapping.py", line 562, in init_PySide2_QtMultimedia
ImportError: DLL load failed: The specified module could not be found.

[lukasmonk]

I think there has been a bad installation at some point, which is causing this. But I don't know for sure, because I am not able to replicate the problem. Maybe a complete installation will solve the problem.

[texium]

I think there has been a bad installation at some point, which is causing this. But I don't know for sure, because I am not able to replicate the problem. Maybe a complete installation will solve the problem.

yea i took the exe from the newest release and ran that as an install, and tournaments worked there, when i updated my main version, that one gave this error

[lukasmonk]

Newest = do you remember which one it was?

[texium]

Newest = do you remember which one it was?

the current release with a separate install works. updating my old one from 2.14 to current breaks

[lukasmonk]

Some update your program has not done correctly. I can't find a reason for that.
I just tried updating from 2.14a, and I can't replicate the error.