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Not getting customer id in the brain tree transaction object response. #37887

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prajeswari opened this issue Aug 17, 2023 · 11 comments
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Area: Order Component: Braintree Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: dev in progress Reported on 2.4.6-p1 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch

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@prajeswari
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Preconditions and environment

Magento Version : 2.4.6 EE and 2.4.6 P1 EE

I am not getting customer id in the brain tree transaction response while using Magento 2.4.6 and 2.4.6 P1 EE with PWA venia-ui store. I have verified same in Magento 2.4.5 EE and 2.4.4 EE version I am getting customer id in the response.

Steps to reproduce

-Install PWA venia store and point it to any of Magento 2.4.6 EE instance.
-configure braintree
-And place an order with Brain Tree and verify the transaction response.

Expected result

Customer id should be there in the response

Actual result

Customer id is not coming in the braintree response
Response In 2.4.6
image

Additional information

Posted issue on magento pwa-studio
magento/pwa-studio#4155

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
@m2-assistant
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m2-assistant bot commented Aug 17, 2023

Hi @prajeswari. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:


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m2-assistant bot commented Aug 17, 2023

Hi @engcom-Dash. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

    1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
    1. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
    1. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
    1. Verify that the issue is reproducible on 2.4-develop branch
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      - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
      - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

@engcom-Dash engcom-Dash added the Reported on 2.4.6-p1 Indicates original Magento version for the Issue report. label Aug 18, 2023
@engcom-Dash
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Hi @prajeswari ,

verified the issue in 2.4.7beta 1 instance the issue got reproducible,Hence we are confirming the issue.
Kindly refer the below screenshots:
image

Thanks.

@engcom-Dash engcom-Dash added Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Component: Braintree Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Area: Framework labels Aug 24, 2023
@m2-community-project m2-community-project bot moved this from Ready for Confirmation to Confirmed in Issue Confirmation and Triage Board Aug 24, 2023
@github-jira-sync-bot
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✅ Jira issue https://jira.corp.adobe.com/browse/AC-9369 is successfully created for this GitHub issue.

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m2-assistant bot commented Aug 24, 2023

✅ Confirmed by @engcom-Dash. Thank you for verifying the issue.
Issue Available: @engcom-Dash, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@engcom-Dash engcom-Dash removed Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Component: Braintree Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Area: Framework labels Aug 25, 2023
@m2-community-project m2-community-project bot moved this from Confirmed to Ready for Confirmation in Issue Confirmation and Triage Board Aug 25, 2023
@engcom-Dash engcom-Dash self-assigned this Aug 25, 2023
@engcom-Dash
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Hi @prajeswari ,

As per the internal discussion we need some information from your end,Could you please tell me did the payment either in luma side with PWA setup or With Venia side with PWA setup???

Thanks.

@engcom-Dash engcom-Dash added the Issue: needs update Additional information is require, waiting for response label Aug 25, 2023
@m2-community-project m2-community-project bot moved this from Ready for Confirmation to Needs Update in Issue Confirmation and Triage Board Aug 25, 2023
@prajeswari
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Hi @engcom-Dash

I did the payment with venia side with PWA setup.

Thanks

@prajeswari
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Hi @engcom-Dash ,

Any update on this issue? I have a dependency on it.

@engcom-Dash
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Hi @prajeswari

Thanks for reporting and collaboration.

Verified the issue in PWA venia instance and the issue is reproducible.

We are not getting the customer id in the Braintree transaction object response.

Please refer the attached screenshot.
37887-Confirmed

@engcom-Dash engcom-Dash added Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Component: Braintree Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Area: Order labels Jan 29, 2024
@github-jira-sync-bot
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❌ Cannot export the issue. This GitHub issue is already linked to Jira issue(s): https://jira.corp.adobe.com/browse/AC-9369

@m2-community-project m2-community-project bot removed the Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed label Jan 29, 2024
@m2-community-project m2-community-project bot moved this from Needs Update to Confirmed in Issue Confirmation and Triage Board Jan 29, 2024
@m2-community-project m2-community-project bot added Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed and removed Issue: needs update Additional information is require, waiting for response labels Jan 29, 2024
@github-jira-sync-bot
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❌ You don't have permission to export this issue.

@engcom-Hotel engcom-Hotel added the Priority: P2 A defect with this priority could have functionality issues which are not to expectations. label Jan 30, 2024
@m2-community-project m2-community-project bot added this to Dev In Progress in High Priority Backlog Jan 30, 2024
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Labels
Area: Order Component: Braintree Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: dev in progress Reported on 2.4.6-p1 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch
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