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"An error has occurred. Please check the input and try again."
Additional information
Admin -> Stores -> Configuration -> Customer Configuration -> Create New Account Options
Path: https://www.example.com/checkout
Form submission result:
Backend log output:
./var/log/exception.log <==
[2024-05-14T11:30:49.798471+00:00] report.ERROR: The account sign-in was incorrect or your account is disabled temporarily. Please wait and try again later.
GraphQL (2:3)
1: mutation SignInAfterCreate($email: String!, $password: String!) {
2: generateCustomerToken(email: $email, password: $password) {
^
3: token
{"exception":"[object] (GraphQL\\Error\\Error(code: 0): The account sign-in was incorrect or your account is disabled temporarily. Please wait and try again later. at vendor/webonyx/graphql-php/src/Error/Error.php:155)
[previous exception] [object] (Magento\\Framework\\GraphQl\\Exception\\GraphQlAuthenticationException(code: 0): The account sign-in was incorrect or your account is disabled temporarily. Please wait and try again later. at vendor/magento/module-customer-graph-ql/Model/Resolver/GenerateCustomerToken.php:59)
[previous exception] [object] (Magento\\Framework\\Exception\\AuthenticationException(code: 0): The account sign-in was incorrect or your account is disabled temporarily. Please wait and try again later. at vendor/magento/module-integration/Model/CustomerTokenService.php:107)"} []
[2024-05-14T11:30:49.798471+00:00] report.ERROR: The account sign-in was incorrect or your account is disabled temporarily. Please wait and try again later.
Thank you
Release note
No response
Triage and priority
Severity: S0- Affects critical data or functionality and leaves users without workaround.
Severity: S1- Affects critical data or functionality and forces users to employ a workaround.
Severity: S2- Affects non-critical data or functionality and forces users to employ a workaround.
Severity: S3- Affects non-critical data or functionality and does not force users to employ a workaround.
Severity: S4- Affects aesthetics, professional look and feel, “quality” or “usability”.
The text was updated successfully, but these errors were encountered:
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Preconditions and environment
Steps to reproduce
Expected result
The notification:
"Please check your email for confirmation key."
Actual result
The notification:
"An error has occurred. Please check the input and try again."
Additional information
Admin -> Stores -> Configuration -> Customer Configuration -> Create New Account Options
![screenshot_20240514-102647](https://private-user-images.githubusercontent.com/9606476/330418313-4d11b947-5281-45d6-81fd-cbea9b149270.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJnaXRodWIuY29tIiwiYXVkIjoicmF3LmdpdGh1YnVzZXJjb250ZW50LmNvbSIsImtleSI6ImtleTUiLCJleHAiOjE3MjAzNTI5NzgsIm5iZiI6MTcyMDM1MjY3OCwicGF0aCI6Ii85NjA2NDc2LzMzMDQxODMxMy00ZDExYjk0Ny01MjgxLTQ1ZDYtODFmZC1jYmVhOWIxNDkyNzAucG5nP1gtQW16LUFsZ29yaXRobT1BV1M0LUhNQUMtU0hBMjU2JlgtQW16LUNyZWRlbnRpYWw9QUtJQVZDT0RZTFNBNTNQUUs0WkElMkYyMDI0MDcwNyUyRnVzLWVhc3QtMSUyRnMzJTJGYXdzNF9yZXF1ZXN0JlgtQW16LURhdGU9MjAyNDA3MDdUMTE0NDM4WiZYLUFtei1FeHBpcmVzPTMwMCZYLUFtei1TaWduYXR1cmU9YzlkNjNjZWMyZGNhMDUxYzZmYWU0OTBmNWI0ZDJiOTA1ZWVmNjRmOTM4OWYwYzU5NmMwYzAwZTdmZWYxNTYzOCZYLUFtei1TaWduZWRIZWFkZXJzPWhvc3QmYWN0b3JfaWQ9MCZrZXlfaWQ9MCZyZXBvX2lkPTAifQ.gGoHSbip89hVZyT24L6Oiq7R_lMQ-4OEDNGDrkjxcJ8)
![screenshot_20240514-102950](https://private-user-images.githubusercontent.com/9606476/330418401-256b6b28-2473-4d23-8fc6-b50e34d26267.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.riyYc63HXflcRZGcfz9tIPO6Hwj5StFtXEUgpH6faWc)
![screenshot_20240514-115246](https://private-user-images.githubusercontent.com/9606476/330418451-fe48c8d5-2c57-4477-b6b0-3718aba01231.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.J2s102TQJb9lCWX6oMEXuTmPuGLoxssaFGtcnrCN9ko)
Path:
https://www.example.com/checkout
Form submission result:
Backend log output:
Thank you
Release note
No response
Triage and priority
The text was updated successfully, but these errors were encountered: