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JLKwong.md

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Name: Jamie Kwong

OS: Windows 10, Version 10.0.19042, Build 19042

I'm a curious and nerdy foodie who enjoys learning, reading, and having deep, esoteric conversations. In 2014, I experienced a catastrophic hardship, and there was pretty much no hope in me overcoming it - at least, that’s what I thought. Fast-forward to now, and I have track record above and beyond what I, or anyone else, believed I was capable of:

  • Promoted early to a 25% increased pay rate within 1 month by exceeding captioning metrics as a freelance captioning agent with Rev.
  • Obtained $10,000 in government funding for people entering the workforce after a temporary disability by achieving a perfect score on the ACT Workkeys work performance assessment
  • Graduated 42 days early by self-studying and passing the MTA: Networking Fundamentals certification exam ahead of schedule at the Professional Institute of Technology
  • Upgraded 80+ computers for 3 companies from Windows 7 to Windows 10 using ConnectWise Control (ScreenConnect) and Windows Deployment Services at an IT internship with Brydan Solutions
  • Restored an empty 100-cubicle home office building back to full operations within 2 weeks after a debilitating malware attack at Marshall Retail Group
  • Quarantined and restored 100+ PC's from scratch after a devastating Mount Locker ransomware attack by identifying infected PC's, disconnecting them from the network, powering them off, imaging them, and reinstalling software according to each department's needs
  • Communicated hourly and daily updates with the IT team during the Mount Locker ransomware attack to triage and restore the company home office back to full operations within 2 weeks

I am a resilient, talented, and high-potential prospective software engineer intern at the Open Learning Exchange. By the end of 2021, I hope to kickstart my career in software engineering. :D Add me on LinkedIn!