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HTTPS 500 #2345

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xYuGeeN opened this issue Feb 21, 2022 · 13 comments
Open

HTTPS 500 #2345

xYuGeeN opened this issue Feb 21, 2022 · 13 comments

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@xYuGeeN
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xYuGeeN commented Feb 21, 2022

Good morning,
When I follow all the steps. The .php and .html files are not in the matecat folder.
Apache2 works fine, but it gives me error 500 because there are no files. Could you help me.
Im working with ubunutu 18.
All support is perfect.
Thanks,
Manu

@xYuGeeN
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xYuGeeN commented Feb 22, 2022

@Ostico Can you help me? Thx!

@Ostico
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Ostico commented Feb 24, 2022

Hi @xYuGeeN

can you provide more info?

Which steps you followed?

@xYuGeeN
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xYuGeeN commented Feb 25, 2022

Good morning @Ostico,
Thank you for your reply. I'm going crazy trying to do it. Tell me exactly what you need to solve the problem and I'll be happy to. If you want we can talk through another platform. As you prefer.
The steps I did are on your website. I did each and every one of them. The sites that can be backed up in apache are correct as they were duplicated in enabled. I show you a couple of screenshots.
image
image

Thank you very much.
Regards,
Manu

@xYuGeeN
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xYuGeeN commented Mar 1, 2022

@Ostico
Good afternoon,
I have rechecked everything and it is step by step, without any errors. Could it be something in "sites-available"? Any permissions I haven't set? Do you need a log?
Thank you,
Manu

@Ostico Ostico mentioned this issue Mar 4, 2022
@Ostico
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Ostico commented Mar 4, 2022

Hi @xYuGeeN you should check the webserver logs and the matecat logs, without those info there is no way I can help you.

@xYuGeeN
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xYuGeeN commented Mar 8, 2022

conversion_errors.zip
Hi, I send you the log_files on storage, i dont see anything in other folders.
Thanks,
Mnau

@Ostico
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Ostico commented Mar 8, 2022

Hi @xYuGeeN from what I see in your logs, it seems you not installed php dependencies through composer.

@xYuGeeN
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xYuGeeN commented Mar 8, 2022

Hi, I ran the PHP composer process again and it still doesn't work. Same error. Can I send you the logs again?
Regards,
Manu

@xYuGeeN
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xYuGeeN commented Mar 8, 2022

Is there a VM other than docker that can be installed directly as a PC?

@xYuGeeN
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xYuGeeN commented Mar 23, 2022

@Ostico can you help me?

@xYuGeeN
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xYuGeeN commented Mar 30, 2022

@Ostico can you help me?Hi, I ran the PHP composer process again and it still doesn't work. Same error. Can I send you the logs again?

@rbatllet
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rbatllet commented Apr 7, 2022

You can see why the application is not working by checking the errors in the log file "/var/log/apache2/matecat/error.log"

@rbm2023
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rbm2023 commented Mar 21, 2024

I see in your logs that apache does not have permissions to access - read on the inc/ folder and its files.

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4 participants