Image attachments for scheduled reports not working in Outlook #20183
Labels
Bug
For errors / faults / flaws / inconsistencies etc.
c: Consistent Reports & Analytics UX
For bugs and features that make Analytics reporting UI behave more consistently.
c: Email Reports
For bugs and features related to their analytics reports received by email.
Can't reproduce (yet)
For issues that are reported by several people, but can't be reproduced reliably and need more data
triaged
Milestone
For HTML based email reports, there seems to be certain circumstances where Outlook shows a "Attachment not found" error related to how the images are attached, for example:
<img data-imagetype="AttachmentByCid" data-imageerror="AttNotFound" originalsrc="cid:CustomReports_getCustomReport_idCustomReport--10" border="0" id="x__x0000_i1028" style="width:524.99pt;height:149.99pt;">
However, the same email reports work in other mail providers, such as Gmail.
After some further investigation, it seems that this post is perhaps related: https://answers.microsoft.com/en-us/outlook_com/forum/all/cid-image-embeds-are-not-loading-properly-in/37cef54a-e9cf-4591-9f39-a0b5e539b178
The post above mentions that in order for the
cid
images to load, they needed to change the code to change where the image is attached (See second last post)The text was updated successfully, but these errors were encountered: