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We have specific issue type, where Service Desk team should fill Custom field with number value. Because will be duplicated.
It is possible to make validation for Customer Field and user enter the data,, if same value exists in other tickets give error msg
Thanks!
The text was updated successfully, but these errors were encountered:
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We have specific issue type, where Service Desk team should fill Custom field with number value. Because will be duplicated.
It is possible to make validation for Customer Field and user enter the data,, if same value exists in other tickets give error msg
Thanks!
The text was updated successfully, but these errors were encountered: