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Paramount+: Unable to find playback url when using Sky UK provider login #887

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matthuisman opened this issue Sep 16, 2024 · 3 comments

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@matthuisman
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https://forum.kodi.tv/showthread.php?tid=363144&pid=3209505#pid3209505

https://paste.kodi.tv/giragunuhi.kodi

debug : slyguy.paramount.plus - Unable to find playback url for LNa27R2aZf6aBMfYKBMTnTxkwfKoNFBu in {'success': True, 'url': 'https://cbsi.live.ott.irdeto.com/widevine/getlicense?CrmId=cbsi&AccountId=cbsi&SubContentType=Default&contentId=LNa27R2aZf6aBMfYKBMTnTxkwfKoNFBu', 'ls_session': 'eyJhbGciOiJIUzI1NiIsImtpZCI6IjNkNjg4NGJmLWViMDktNDA1Zi1hOWZjLWU0NGE1NmY3NjZiNiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiI1MzkyNjc1MF9HQiIsImVudCI6W3siYmlkIjoiQWxsQWNjZXNzTWFpbiIsImVwaWQiOjB9XSwiaWF0IjoxNzI2MTM5MDEzLCJleHAiOjE3MjYxNTM0MTMsImlzcyI6ImNicyIsImFpZCI6ImNic2kiLCJpc2UiOnRydWUsImp0aSI6IjExY2M2ODVmLTgyNDItNGE2ZC04MGUwLWI4NDcwYTY0Zjk2NCJ9.KLzqpKgAZ_9A09cTcfxYpqi0tZQrkkKq_Ib-6pQUuto'}

User is in UK

@matthuisman
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I have tried the same content with UK VPN and I can play it OK.

I can re-create your same issue by doing one of the following

  1. not having a valid paid subscription
  2. trying to play that same content from a different location

I can see you navigating the content so assume #2 isn't your issue.
I suggest you check the login your using has a current paid subscription.
Otherwise you can not play back any content

@matthuisman
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user appears to be using a Sky provider login

@matthuisman
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@ the user - are you able to provide the login temporarily for me to test with?
Can you confirm you have no Paramount+ email / password but instead login on Sky website?

@matthuisman matthuisman changed the title Paramount+ - Unable to find playback url Paramount+ - Unable to find playback url when using Sky UK provider login Sep 17, 2024
@matthuisman matthuisman changed the title Paramount+ - Unable to find playback url when using Sky UK provider login Paramount+: Unable to find playback url when using Sky UK provider login Sep 17, 2024
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