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WslRegisterDistribution failed with error: 0x80070426 #12031

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ft-scobra opened this issue Sep 13, 2024 · 7 comments
Open
1 of 2 tasks

WslRegisterDistribution failed with error: 0x80070426 #12031

ft-scobra opened this issue Sep 13, 2024 · 7 comments
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@ft-scobra
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Windows Version

Microsoft Windows [Version 10.0.22631.4169]

WSL Version

2.2.4.0

Are you using WSL 1 or WSL 2?

  • WSL 2
  • WSL 1

Kernel Version

No response

Distro Version

Ubuntu

Other Software

No response

Repro Steps

Run wsl --install or wsl --install Ubuntu or ubuntu.

Expected Behavior

Ubuntu Launches Successfully.

Actual Behavior

C:\Windows\System32>wsl --install
Ubuntu is already installed.
Launching Ubuntu...
Installing, this may take a few minutes...
WslRegisterDistribution failed with error: 0x80070426
Error: 0x80070426 The service has not been started.

Press any key to continue...

Diagnostic Logs

WslLogs-2024-09-13_08-13-28.zip

@ft-scobra
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Same issue as #12030

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The logs show that the VM failed to start because the HNS network couldn't be created. Adding network tag

Diagnostic information
Detected appx version: 2.2.4.0
Found evidence of HcnCreateNetwork failure: HcnCreateNetwork {"Success":false,"Error":"The service has not been started. ","ErrorCode":2147943462}. HResult: 0x80070426

@ft-scobra
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ft-scobra commented Sep 13, 2024

Not sure what service is off but from what I could find online, these services are running and set to Automatic:

  • Microsoft Account Sign-in Assistant (wlidsvc)
  • WSLService

Microsoft Store is working fine and downloading fine.

In addition, these windows features are tuned on:

  • Virtual Machine Platform
  • Windows Subsytem for Linux

sfc /scannow shows no errors.

Not sure if there's something else I need to look for.

@CatalinFetoiu
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thanks for reporting the issue. can you please collect networking logs using instructions at https://github.com/microsoft/WSL/blob/master/CONTRIBUTING.md#collect-wsl-logs-for-networking-issues?

the script will create a zip with name starting with "WslNetworkingLogs"

@ft-scobra
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WSL Networking Logs:
WslNetworkingLogs-2024-09-14_00-18-19.zip

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Diagnostic information
Detected appx version: 2.2.4.0
optional-components.txt not found
Detected user visible error: Wsl/Service/CreateInstance/GetDefaultDistro/WSL_E_DEFAULT_DISTRO_NOT_FOUND
Detected user visible error: Wsl/Service/CreateInstance/GetDefaultDistro/WSL_E_DEFAULT_DISTRO_NOT_FOUND

@github-actions github-actions bot mentioned this issue Sep 21, 2024
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@ft-scobra
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bump. I can't use docker desktop because of this issue.

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