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[CoE Starter Kit - QUESTION] QUESTION static IP for Dataverse Environment is not supported #9123

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PyHatTech opened this issue Oct 15, 2024 · 2 comments
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coe-starter-kit CoE Starter Kit issues question Further information is requested

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@PyHatTech
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Does this question already exist in our backlog?

  • I have checked and confirm this is a new question.

What is your question?

After reading the documentation here https://learn.microsoft.com/en-us/power-platform/guidance/coe/setup-auditlog-http

and I quote:

"If you have other issues with Azure Key Vault regarding a firewall, static IPs for Dataverse Environment, or other such feature issues, contact product support to resolve them."

Created a ticket with Microsoft support as this is considered "product support" because we need a static IP for Dataverse as it's an internal key vault requirement.

Product support: sorry, we don't support this. Go to the github team.

Hello github team. What do you suppose I do next?

What solution are you experiencing the issue with?

Audit Log

What solution version are you using?

No response

What app or flow are you having the issue with?

No response

What method are you using to get inventory and telemetry?

Cloud flows

@PyHatTech PyHatTech added coe-starter-kit CoE Starter Kit issues question Further information is requested labels Oct 15, 2024
@Jenefer-Monroe
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Sorry they should not have pushed you to us. This is a product issue with us just relying on azure key vault and environment variable integration.

Please return to product support and have them contact @Grant-Archibald-MS who is the full time employee PM that they can interact with to resolve any concerns they have about ownership.

We can leave this open while they do that to be sure you aren't left in the dirt.

@Jenefer-Monroe Jenefer-Monroe self-assigned this Oct 15, 2024
@PyHatTech
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Thanks, really appreciate it. Will share this info with them and update this thread when I have new information. Ticket was open for a while, so I was really surprised to get that answer today.

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