diff --git a/cypress/e2e/certificate-provider/certificate-provided.cy.js b/cypress/e2e/certificate-provider/certificate-provided.cy.js
index db44a5a3d..a10db6755 100644
--- a/cypress/e2e/certificate-provider/certificate-provided.cy.js
+++ b/cypress/e2e/certificate-provider/certificate-provided.cy.js
@@ -18,4 +18,12 @@ describe('Certificate provided', () => {
         cy.contains('a', 'Go to your dashboard').click();
         cy.url().should('contain', '/dashboard');
     });
+
+    describe('when going to the post office', () => {
+        it('shows a deadline', () => {
+            cy.visit('/fixtures/certificate-provider?redirect=/certificate-provided&progress=confirmYourIdentity&idStatus=post-office');
+
+            cy.contains('Now that you have provided the certificate for this LPA, you must confirm your identity and connect it to your LPA account by:');
+        });
+    });
 })
diff --git a/internal/page/fixtures/certificate_provider.go b/internal/page/fixtures/certificate_provider.go
index ad238fa21..ad28e04ee 100644
--- a/internal/page/fixtures/certificate_provider.go
+++ b/internal/page/fixtures/certificate_provider.go
@@ -292,6 +292,8 @@ func CertificateProvider(
 					DateOfBirth: certificateProvider.DateOfBirth,
 				}
 				certificateProvider.Tasks.ConfirmYourIdentity = task.IdentityStatePending
+			case "post-office":
+				certificateProvider.Tasks.ConfirmYourIdentity = task.IdentityStatePending
 			default:
 				userData = identity.UserData{
 					Status:      identity.StatusConfirmed,
diff --git a/lang/cy.json b/lang/cy.json
index 90a5dd327..5af2010c0 100644
--- a/lang/cy.json
+++ b/lang/cy.json
@@ -1504,5 +1504,7 @@
     "youHaveChosenToConfirmYourIdentityAtPostOffice": "Welsh",
     "whenYouHaveConfirmedAtPostOfficeReturnToTaskList": "Welsh",
     "youveSubmittedYourLpaToOpg": "Welsh",
-    "opgIsCheckingYourLpa": "Welsh"
+    "opgIsCheckingYourLpa": "Welsh",
+    "weHaveSentAnEmailYouProvidedCertificate": "<p class=\"govuk-body\">Welsh {{.CertificateProviderEmail}}</p>",
+    "certificateProviderNowConfirmYourIdentityContent": "<h2 class=\"govuk-heading-m\">Welsh {{.DonorFullName}} {{.DonorFirstNames}} {{.Deadline}}</h2>"
 }
diff --git a/lang/en.json b/lang/en.json
index 4da9458b7..4b85df4ff 100644
--- a/lang/en.json
+++ b/lang/en.json
@@ -1400,5 +1400,7 @@
     "youHaveChosenToConfirmYourIdentityAtPostOffice": "You have chosen to confirm your identity at a Post Office",
     "whenYouHaveConfirmedAtPostOfficeReturnToTaskList": "When you have confirmed your identity at a Post Office, return to your task list for the steps you must take to complete this process.",
     "youveSubmittedYourLpaToOpg": "You’ve submitted your LPA to the Office of the Public Guardian (OPG)",
-    "opgIsCheckingYourLpa": "OPG is checking your LPA. We will contact you if there is anything you need to do."
+    "opgIsCheckingYourLpa": "OPG is checking your LPA. We will contact you if there is anything you need to do.",
+    "weHaveSentAnEmailYouProvidedCertificate": "<p class=\"govuk-body\">We have sent an email confirming that you provided your certificate for this LPA to <span class=\"govuk-!-font-weight-bold\">{{.CertificateProviderEmail}}</span>.</p><p class=\"govuk-body\">If you would like a paper record, you can also print a copy of this page.</p>",
+    "certificateProviderNowConfirmYourIdentityContent": "<h2 class=\"govuk-heading-m\">Confirm your identity</h2><p class=\"govuk-body\">Your role as {{possessive .DonorFullName}} certificate provider will not be finalized until you confirm your identity.</p><ol class=\"govuk-list govuk-list--number\"><li>Visit the Post Office to confirm your identity. When you have done so, you’ll get an email from the Post Office and GOV.UK One Login will be updated.</li><li>Log back into your LPA account. Select ‘Confirm identity’ from the task list and follow the prompts to return to GOV.UK One Login.</li><li>Your GOV.UK One Login identity confirmation will then be connected to your LPA account.</li></ol><div class=\"govuk-inset-text\"><p class=\"govuk-body\">Now that you have provided the certificate for this LPA, you must confirm your identity and connect it to your LPA account by:</p><p class=\"govuk-body govuk-!-font-weight-bold\">{{.Deadline}}</p></div><h2 class=\"govuk-heading-m\">When you have confirmed your identity</h2><p class=\"govuk-body\">When you have confirmed your identity, you will no longer be able to view or access this LPA from your dashboard.</p><p class=\"govuk-body\">If the Office of the Public Guardian ever has any concerns about {{possessive .DonorFirstNames}} LPA in future, we may contact you.</p><p class=\"govuk-body\">If you ever need to report a concern, you can do this at any time using the <a href=\"#\" class=\"govuk-link\">report a concern about an LPA service</a>.</p>"
 }
diff --git a/web/assets/main.js b/web/assets/main.js
index ddc87906d..6deac3e64 100644
--- a/web/assets/main.js
+++ b/web/assets/main.js
@@ -48,6 +48,14 @@ function init() {
         }, false);
     }
 
+    const printThisPage = document.getElementById('print-this-page');
+    if (printThisPage) {
+        printThisPage.addEventListener('click', function(e) {
+            window.print();
+            e.preventDefault();
+        }, false);
+    }
+
     function metaContent(name) {
         return document.querySelector(`meta[name=${name}]`).content;
     }
diff --git a/web/template/certificateprovider/certificate_provided.gohtml b/web/template/certificateprovider/certificate_provided.gohtml
index 5212d8e15..b07787d3e 100644
--- a/web/template/certificateprovider/certificate_provided.gohtml
+++ b/web/template/certificateprovider/certificate_provided.gohtml
@@ -3,23 +3,33 @@
 {{ define "pageTitle" }}{{ tr .App "youveProvidedTheCertificateForThisLpa" }}{{ end }}
 
 {{ define "main" }}
-  <div class="govuk-grid-row">
-    <div class="govuk-grid-column-two-thirds">
-      <div class="govuk-panel govuk-panel--confirmation app-hide-print">
-        <h1 class="govuk-panel__title">{{ tr .App "youveProvidedTheCertificateForThisLpa" }}</h1>
-      </div>
+    <div class="govuk-grid-row">
+        <div class="govuk-grid-column-two-thirds">
+            <div class="govuk-panel govuk-panel--confirmation app-hide-print">
+                <h1 class="govuk-panel__title">{{ tr .App "youveProvidedTheCertificateForThisLpa" }}</h1>
+            </div>
 
-      {{ trFormatHtml .App "certificateProvidedContent" "DonorFullName" .Lpa.Donor.FullName "DonorFirstNames" .Lpa.Donor.FirstNames "CertificateProviderFullName" .Lpa.CertificateProvider.FullName  }}
+            {{ trFormatHtml .App "certificateProvidedContent" "DonorFullName" .Lpa.Donor.FullName "DonorFirstNames" .Lpa.Donor.FirstNames "CertificateProviderFullName" .Lpa.CertificateProvider.FullName  }}
 
-      {{ trFormatHtml .App "certificateDetails" "SignedAt" (formatDateTime .App .CertificateProvider.SignedAt) "LpaUID" .Lpa.LpaUID "DonorFullName" .Lpa.Donor.FullName }}
+            {{ trFormatHtml .App "certificateDetails" "SignedAt" (formatDateTime .App .CertificateProvider.SignedAt) "LpaUID" .Lpa.LpaUID "DonorFullName" .Lpa.Donor.FullName }}
 
-      {{ trFormatHtml .App "thisMeansYouveDoneEverythingContent" "DonorFullName" .Lpa.Donor.FullName "CertificateProviderEmail" .Lpa.CertificateProvider.Email }}
+            {{ if .CertificateProvider.Tasks.ConfirmYourIdentity.IsCompleted }}
+                {{ trFormatHtml .App "thisMeansYouveDoneEverythingContent" "DonorFullName" .Lpa.Donor.FullName "CertificateProviderEmail" .Lpa.CertificateProvider.Email }}
 
-      {{ template "print-this-page" . }}
+                {{ template "print-this-page" . }}
 
-      {{ trFormatHtml .App "certificateProvidedConcerns" "DonorFirstNames" .Lpa.Donor.FirstNames }}
+                {{ trFormatHtml .App "certificateProvidedConcerns" "DonorFirstNames" .Lpa.Donor.FirstNames }}
 
-      <a href="{{ link .App global.Paths.Dashboard.Format }}" class="govuk-button app-hide-print">{{ tr .App "goToYourDashboard" }}</a>
+                <a href="{{ link .App global.Paths.Dashboard.Format }}" class="govuk-button app-hide-print">{{ tr .App "goToYourDashboard" }}</a>
+            {{ else }}
+                {{ trFormatHtml .App "weHaveSentAnEmailYouProvidedCertificate" "CertificateProviderEmail" .Lpa.CertificateProvider.Email }}
+
+                {{ template "print-this-page" . }}
+
+                {{ trFormatHtml .App "certificateProviderNowConfirmYourIdentityContent" "DonorFullName" .Lpa.Donor.FullName "Deadline" (formatDate .App .CertificateProvider.IdentityDeadline) "DonorFirstNames" .Lpa.Donor.FirstNames }}
+
+                {{ template "buttons" (button .App "goToYourDashboard" "link" global.Paths.Dashboard.Format) }}
+            {{ end }}
+        </div>
     </div>
-  </div>
 {{ end }}
diff --git a/web/template/layout/print-this-page.gohtml b/web/template/layout/print-this-page.gohtml
index 4854ccd3c..71baa6bfa 100644
--- a/web/template/layout/print-this-page.gohtml
+++ b/web/template/layout/print-this-page.gohtml
@@ -14,6 +14,6 @@
                 </clipPath>
             </defs>
         </svg>
-        <a href="#" class="govuk-link" onclick="window.print()">{{ tr .App "printThisPage"}}</a>
+        <a href="#" class="govuk-link" id="print-this-page">{{ tr .App "printThisPage"}}</a>
     </p>
 {{ end }}