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Logging in to add account to android repeats login screen with failure #218

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gene1wood opened this issue Aug 6, 2018 · 0 comments
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@gene1wood
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gene1wood commented Aug 6, 2018

Steps to reproduce

  1. On an android phone that does not have an @mozilla.com Google account added to it, add a @mozilla.com email address's Google account
  2. Click Next to be taken to NLX
  3. At NLX re-enter the @mozilla.com email address again
  4. At the LDAP password prompt enter the password
  5. At the Duo prompt enter an MFA code

Expected results

The account setup process should complete and the user should be taken back to the Google settings UI

Actual result

  • After entering the Duo code, the page refreshes back to NLX asking for an email address
  • Entering the email address again for a second time takes the user to the LDAP prompt
  • Entering the LDAP password this time causes an error saying that the password is incorrect. (I retyped it twice to make sure the password was correct)
  • While this is happening, in the background, the account setup process actually worked on that first login and the account begins syncing
  • I just had to swipe force close "Google Play Services" which is the UI in which NLX gets stuck
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