Corrupted Lastpass credential prevents NLX login

[gene1wood]

@TheAurian reported an interesting problem.

Running Firefox or Chrome, with the Lastpass add-on installed (4.17.0 with no binary component) when visiting NLX, Lastpass would autofill the username portion of his mozilla.com email address but not the @mozilla.com. This changed between Friday and today. When he would then add in the @mozilla.com and click Next or hit enter, nothing would happen. Checking the browser console showed no messages.

This would occur on a brand new browser profile with only Lastpass installed. It would not occur if he wasn't logged into Lastpass and as a result Lastpass couldn't auto-fill anything.

The fix was to delete the Lastpass credential and create it again.

I'll leave this here, closed, in case anyone else encounters this. If we see this again it's probably worth looking into what about NLX is causing Lastpass to corrupt it's stored credential for Auth0

[gene1wood]

@cgsheeh has reported experiencing the same problem, same symptoms. He worked around it by uninstalling Lastpass and switching to 1password.

@hidde This will likely begin to affect more and more Lastpass users, can you look into this?