diff --git a/perllib/FixMyStreet/Cobrand/BathNES.pm b/perllib/FixMyStreet/Cobrand/BathNES.pm
index 9e7ee324fa..cf7c986dcb 100644
--- a/perllib/FixMyStreet/Cobrand/BathNES.pm
+++ b/perllib/FixMyStreet/Cobrand/BathNES.pm
@@ -298,7 +298,7 @@ sub dashboard_export_updates_add_columns {
         my $staff_user = $self->csv_staff_user_lookup($report->get_extra_metadata('contributed_by'), $user_lookup);
 
         return {
-            user_email => $report->user->email || '',
+            user_email => $report->user ? $report->user->email : '',
             staff_user => $staff_user,
         };
     });
@@ -336,8 +336,8 @@ sub dashboard_export_problems_add_columns {
         return {
             attribute_data => $attribute_data,
             $csv->dbi ? () : (
-                user_email => $report->user->email || '',
-                user_phone => $report->user->phone || '',
+                user_email => $report->user ? $report->user->email : '',
+                user_phone => $report->user ? $report->user->phone : '',
                 staff_user => $self->csv_staff_user_lookup($report->get_extra_metadata('contributed_by'), $user_lookup),
             ),
         };
diff --git a/perllib/FixMyStreet/Cobrand/Bexley.pm b/perllib/FixMyStreet/Cobrand/Bexley.pm
index 4b20834eec..722069de44 100644
--- a/perllib/FixMyStreet/Cobrand/Bexley.pm
+++ b/perllib/FixMyStreet/Cobrand/Bexley.pm
@@ -367,7 +367,7 @@ sub dashboard_export_problems_add_columns {
         my $report = shift;
 
         return {
-            user_email => $report->user->email || '',
+            user_email => $report->user ? $report->user->email : '',
         };
     });
 }
diff --git a/perllib/FixMyStreet/Cobrand/Camden.pm b/perllib/FixMyStreet/Cobrand/Camden.pm
index 2d4c7cb785..6abe4c4c4b 100644
--- a/perllib/FixMyStreet/Cobrand/Camden.pm
+++ b/perllib/FixMyStreet/Cobrand/Camden.pm
@@ -265,7 +265,7 @@ sub dashboard_export_problems_add_columns {
 
         return {
             name => $report->name || '',
-            user_email => $report->user->email || '',
+            user_email => $report->user ? $report->user->email : '',
         };
     });
 }
diff --git a/perllib/FixMyStreet/Cobrand/CyclingUK.pm b/perllib/FixMyStreet/Cobrand/CyclingUK.pm
index 9ca8d06476..e97059a481 100644
--- a/perllib/FixMyStreet/Cobrand/CyclingUK.pm
+++ b/perllib/FixMyStreet/Cobrand/CyclingUK.pm
@@ -224,7 +224,7 @@ sub dashboard_export_problems_add_columns {
             first_name => $first || '',
             last_name => $last || '',
             $csv->dbi ? () : (
-                user_email => $report->user->email || '',
+                user_email => $report->user ? $report->user->email : '',
             )
         };
     });
diff --git a/perllib/FixMyStreet/Cobrand/HighwaysEngland.pm b/perllib/FixMyStreet/Cobrand/HighwaysEngland.pm
index 0f967c76de..2c7a6a2a40 100644
--- a/perllib/FixMyStreet/Cobrand/HighwaysEngland.pm
+++ b/perllib/FixMyStreet/Cobrand/HighwaysEngland.pm
@@ -370,8 +370,8 @@ sub dashboard_export_problems_add_columns {
 
         my $fields = $initial_extra_data->($report);
         $fields->{user_name_display} = $report->name;
-        $fields->{user_email} = $report->user->email || '';
-        $fields->{user_phone} = $report->user->phone || '';
+        $fields->{user_email} = $report->user ? $report->user->email : '';
+        $fields->{user_phone} = $report->user ? $report->user->phone : '';
 
         my $i = 1;
         my @updates = $report->comments->all;