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SARA.ps1
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SARA.ps1
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# This script contains functions used in Microsoft Support and Recovery Assistant (SARA)
# Sep 23rd 2021
function Get-SARAUserInfo
{
<#
.SYNOPSIS
Gets user information using SARA API
.DESCRIPTION
Gets user information using Microsoft Support and Recovery Assistant (SARA) API
.Parameter AccessToken
Access Token
.Example
$at=Get-AADIntAccessTokenForSARA
PS C:\>Get-AADIntSARAUserInfo -AccessToken $at
AnalyzerName : AnalysisRule, Microsoft.Online.CSE.HRC.Analysis.Analyzers.ExchangeCmdlets.GetUserAnalyzer, Microsoft.Online.CSE.HRC.Analysis.Analyzers.ExchangeCmdlets, Version=16.0.3144.0, Culture=
neutral, PublicKeyToken=31bf3856ad364e35
AnalyzerDesc : Attempting to get information about user "[email protected]".
StartTime : 2019-07-08T12:29:40.4911399Z
Duration : 00:00:51.1166849
CoreDuration : 00:00:51.1166849
WaitingDuration : 00:00:00
TotalChildrenDuration : 00:00:00
TotalWaitingDuration : 00:00:00
ParentId : 00000000-0000-0000-0000-000000000000
Value : true
ResultTitle : Extracting information about Office 365 user is completed.
ResultTitleId : Microsoft.Online.CSE.HRC.Analysis.Analyzers.ExchangeCmdlets.StringsGetUserComplete
UserMessage : Successfully got the user information for "[email protected]".
UserMessageId : Microsoft.Online.CSE.HRC.Analysis.Analyzers.ExchangeCmdlets.StringsGetUserSuccessDesc
AdminMessage :
SupportMessage :
IsMessageShown : False
GenericInfo :
Severity : 2
OverridesChildren : False
ProblemId : 00000000-0000-0000-0000-000000000000
TimeCached : 0001-01-01T00:00:00
SaraSymptomId : 00000000-0000-0000-0000-000000000000
SaraWorkflowRunId : 00000000-0000-0000-0000-000000000000
SaraSymptomRunId : 00000000-0000-0000-0000-000000000000
SaraSessionId : 00000000-0000-0000-0000-000000000000
Id : d5b4c239-7619-4367-9ccb-e9fe2fe01e23
DisplayName : Demo USer
FirstName : Demo
Guid : 67a93665-decb-4058-b42a-271d41c47c61
Id :
Identity : EURP185A001.PROD.OUTLOOK.COM/Microsoft Exchange Hosted Organizations/demoo365life4.onmicrosoft.com/AdminO365life
IsDirSynced : False
IsValid : True
LastName : User
MicrosoftOnlineServicesID : [email protected]
Name : DemoUser
NetID : 401320004BA7A415
RecipientType : UserMailbox
RecipientTypeDetails : UserMailbox
UserPrincipalName : [email protected]
WindowsEmailAddress : [email protected]
WindowsLiveID : [email protected]
IsHybridTenant : False
Forest : EURP185.PROD.OUTLOOK.COM
#>
[cmdletbinding()]
Param(
[Parameter(Mandatory=$False)]
[String]$AccessToken,
[Parameter(Mandatory=$False)]
[String]$UserName,
[Parameter(Mandatory=$False)]
[ValidateSet('NotSet','HrcCloud','HrcCmd','Sara','MsftSupportModeSara','SaraCloud','QTest')]
[String]$ExecutionEnvironment='SaraCloud'
)
Begin
{
}
Process
{
# Get from cache if not provided
$AccessToken = Get-AccessTokenFromCache -AccessToken $AccessToken -ClientId "d3590ed6-52b3-4102-aeff-aad2292ab01c" -Resource "https://api.diagnostics.office.com"
if(!$UserName)
{
$userName = (Read-Accesstoken $AccessToken).upn
}
$userInformation = [ordered]@{"UserName" = $UserName}
#
# TenantUserInfo
#
Write-Verbose "TenantUserInfo"
$body=@{
"Symptom" = "TenantUserInfo"
"RequestTimeoutInMs" = 180000
"Parameters" = @(
@{
"Name" = "AffectedUser"
"Value" = $UserName #.Split("@")[1]
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "Symptom"
"Value" = "TenantUserInfo"
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "ScenarioSymptom"
"Value" = "TenantUserInfo"
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "UserPuid"
"Value" = ""
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "CorrelationId"
"Value" = ""
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "TargetService"
"Value" = "Exchange"
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "IsMsaUser"
"Value" = $False
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "MailboxClient"
"Value" = "Outlook"
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "TestHook"
"Value" = ""
"ComplianceClassification" = "Identifiable"
}
)
}
$response = Call-AnalysisAPI -Body ($body | ConvertTo-Json) -AccessToken $AccessToken -Url "https://api.diagnostics.office.com/v1/cloudcheck"
if($response.ProcessingStatus -eq "Succeeded")
{
$additionalInfo = $response.AdditionalInfo | ConvertFrom-Json
if($additionalInfo.IsSuccess -eq "true")
{
$item = ([xml]$additionalInfo.TenantUserInfo).TenantUserInfo.FirstChild
while($item)
{
if($item.name -eq "LicenseInformations")
{
$userInformation[$item.Name] = $item.InnerXml
}
else
{
$userInformation[$item.Name] = $item.InnerText
}
$item = $item.NextSibling
}
}
}
#
# CasMailbox
#
Write-Verbose "CasMailBox"
$body=@{
"Symptom" = "CasMailbox"
"RequestTimeoutInMs" = 180000
"Parameters" = @(
@{
"Name" = "AffectedUser"
"Value" = $UserName
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "MailboxClient"
"Value" = "Outlook"
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "Symptom"
"Value" = "CasMailbox"
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "ScenarioSymptom"
"Value" = "CasMailbox"
"ComplianceClassification" = "Identifiable"
}
)
}
$response = Call-AnalysisAPI -Body ($body | ConvertTo-Json) -AccessToken $AccessToken -Url "https://api.diagnostics.office.com/v1/cloudcheck"
if($response.ProcessingStatus -eq "Succeeded")
{
$userInformation["CASInfo"] = $response.MessageToUser
}
#
# GetUserDiagnostic
#
Write-Verbose "GetUserDiagnostic"
$body=@{
"UserUpn" = $parsedToken.upn
"UserSMTPEmail" = $parsedToken.upn
"Symptom" = "GetUserDiagnostic"
"RequestTimeoutInMs" = 180000
"Parameters" = @(
@{
"Name" = "AffectedUser"
"Value" = $UserName
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "Symptom"
"Value" = "GetUserDiagnostic"
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "ScenarioSymptom"
"Value" = "GetUser"
"ComplianceClassification" = "Identifiable"
}
)
}
$response = Call-AnalysisAPI -Body ($body | ConvertTo-Json) -AccessToken $AccessToken -Url "https://api.diagnostics.office.com/v1/cloudcheck"
if($response.ProcessingStatus -eq "Succeeded")
{
$additionalInfo = $response.AdditionalInfo | ConvertFrom-Json
if($additionalInfo.IsSuccess -eq "true")
{
$userInfo = [xml]$additionalInfo.UserInfo
$item = $userInfo.UserInfo.FirstChild
while($item)
{
$userInformation[$item.Name] = $item.InnerText
$item = $item.NextSibling
}
}
else
{
Write-Warning $additionalInfo.ErrorInfo.Split("`n")[0]
}
}
New-Object psobject -Property $userInformation
}
}
# Sep 23rd 2021
function Get-SARATenantInfo
{
[cmdletbinding()]
Param(
[Parameter(ParameterSetName='AccessToken', Mandatory=$False)]
[String]$AccessToken,
[Parameter(Mandatory=$False)]
[String]$UserName,
[Parameter(Mandatory=$False)]
[ValidateSet('ExchangeHybridTenant','DirSyncCheck')]
[String[]]$Tests=@('ExchangeHybridTenant','DirSyncCheck')
)
Begin
{
}
Process
{
# Get from cache if not provided
$AccessToken = Get-AccessTokenFromCache -AccessToken $AccessToken -ClientId "d3590ed6-52b3-4102-aeff-aad2292ab01c" -Resource "https://api.diagnostics.office.com"
$parsedToken = Read-Accesstoken $AccessToken
if(!$UserName)
{
$userName = $parsedToken.upn
}
$tenantInfo = [ordered]@{
"Domain" = $UserName.Split("@")[1]
}
#
# ExchangeHybridTenant Check
#
if($Tests -contains "ExchangeHybridTenant")
{
Write-Verbose "ExchangeHybridTenant"
$body=@{
"Symptom" = "ExchangeHybridTenant"
"RequestTimeoutInMs" = 180000
"Parameters" = @(
@{
"Name" = "AffectedUser"
"Value" = $UserName
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "ExchangeHybridTenantClient"
"Value" = "OutlookFreeBusy"
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "Symptom"
"Value" = "ExchangeHybridTenant"
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "ScenarioSymptom"
"Value" = "ExchangeHybridTenant"
"ComplianceClassification" = "Identifiable"
}
)
}
$response = Call-AnalysisAPI -Body ($body | ConvertTo-Json) -AccessToken $AccessToken -Url "https://api.diagnostics.office.com/v1/cloudcheck"
if($response.AdditionalInfo)
{
$additionalInfo = ($response.AdditionalInfo | ConvertFrom-Json)
if($additionalInfo.Category -eq "S")
{
$hybridInfoXML = ([xml]($response.AdditionalInfo | ConvertFrom-Json).OrganizationRelationShipInfo).HybridInfo
$orgRels = @()
$onPrems = @()
foreach($rel in $hybridInfoXML.OrganizationRelationShips.OrganizationRelationShip)
{
$orgRels += New-Object psobject -Property @{
"FreeBusyAccessLevel" = $rel.FreeBusyAccessLevel
"FreeBusyEnabled" = $rel.FreeBusyEnabled
"Identity" = $rel.Identity
"IsValid" = $rel.IsValid
}
}
foreach($rel in $hybridInfoXML.OnPremOrganizationRelationShips.OnPremOrganizationRelationShip)
{
$onPrems += New-Object psobject -Property @{
"FreeBusyAccessLevel" = $rel.FreeBusyAccessLevel
"OrganizationGuid" = $rel.OrganizationGuid
"OrganizationName" = $rel.OrganizationName
"OrganizationRelationship" = $rel.OrganizationRelationship
}
}
$tenantInfo["IsHybrid"] = $additionalInfo.isHybrid
$tenantInfo["OrganizationRelationShips"] = $orgRels
$tenantInfo["OnPremOrganizationRelationShips"] = $onPrems
}
else
{
Write-Warning "ExchangeHybridTenant error $($additionalInfo.ScenarioResultName)"
}
}
}
#
# DirSyncCheck
#
if($Tests -contains "DirSyncCheck")
{
Write-Verbose "DirSyncCheck"
$body=@{
"Symptom" = "DirSyncCheck"
"RequestTimeoutInMs" = 180000
"Parameters" = @(
@{
"Name" = "TenantDomain"
"Value" = $UserName.Split("@")[1]
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "Symptom"
"Value" = "DirSyncCheck"
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "ScenarioSymptom"
"Value" = "DirSyncCheck"
"ComplianceClassification" = "Identifiable"
}
)
}
$response = Call-AnalysisAPI -Body ($body | ConvertTo-Json) -AccessToken $AccessToken -Url "https://api.diagnostics.office.com/v1/cloudcheck"
$tenantInfo["DirSync"] = $response.MessageToAdmin
}
# Return
New-Object psobject -Property $tenantInfo
}
}
# Sep 23rd 2021
function Get-SARAFreeBusyInformation
{
[cmdletbinding()]
Param(
[Parameter(Mandatory=$False)]
[String]$AccessToken,
[Parameter(Mandatory=$False)]
[String]$UserName,
[Parameter(Mandatory=$True)]
[String]$TargetUser
)
Begin
{
}
Process
{
# Get from cache if not provided
$AccessToken = Get-AccessTokenFromCache -AccessToken $AccessToken -ClientId "d3590ed6-52b3-4102-aeff-aad2292ab01c" -Resource "https://api.diagnostics.office.com"
if(!$UserName)
{
$userName = (Read-Accesstoken $AccessToken).upn
}
#
# FreeBusyTenantUserInfo
#
Write-Verbose "FreeBusyTenantUserInfo"
$body=@{
"Symptom" = "FreeBusyTenantUserInfo"
"RequestTimeoutInMs" = 180000
"Parameters" = @(
@{
"Name" = "AffectedUser"
"Value" = $UserName
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "Symptom"
"Value" = "FreeBusyTenantUserInfo"
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "ScenarioSymptom"
"Value" = "FreeBusyTenantUserInfo"
"ComplianceClassification" = "Identifiable"
}
@{
"Name" = "TargetSmtpAddress"
"Value" = $TargetUser
"ComplianceClassification" = "Identifiable"
}
)
}
$response = Call-AnalysisAPI -Body ($body | ConvertTo-Json) -AccessToken $AccessToken -Url "https://api.diagnostics.office.com/v1/cloudcheck"
if($response.ProcessingStatus -eq "Succeeded")
{
$additionalInfo = $response.AdditionalInfo | ConvertFrom-Json
if($additionalInfo.IsSuccess -eq "true")
{
return $response.MessageToUser
}
else
{
Write-Error $response.MessageToUser
}
}
}
}