Tried to withdraw from neuron locked . unable to do so

[AydenPeh]

Detail of the issue

ckb is lock left 1 days.

i tried to unlock it with my ledger.

but unable to execute

bundled-ckb.log

No response

main.log

No response

status.log

No response

[AydenPeh]

ledger configuration i check, it is "allow contract data' enabled

[AydenPeh]

ledger setting is correct, but unable to unlock ckb .

[AydenPeh]

i allowed transactions as prompted on the ledger . but the neuron prompt this message "you have cancel" the signing request" i did not cancel .

[yanguoyu]

Hi, @AydenPeh
Do you allow the transaction or do you not take any action before it throws an error on the ledger?
On the other hand, do you set the Address for mainnet, Allow sign hash on?

[AydenPeh]

thanks guoyu. allow hash on solved it. tqvm :)