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Latest version of GPT4All is not launching. #3298

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miqayell opened this issue Dec 14, 2024 · 7 comments
Open

Latest version of GPT4All is not launching. #3298

miqayell opened this issue Dec 14, 2024 · 7 comments

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@miqayell
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Bug Report

Latest version of GPT4all is not launching. Downloaded it from official website, when I try to start the app from desktop icon it's just doesn't start. The previous version was launching without any problems. Tried to delete and download again several times, but in vain.

Expected Behavior

The newest version of app will start properly.

Your Environment

Ryzen 7 3750H
16gb RAM

  • GPT4All 2.5.3(if applicable):
  • Operating System: windows 10
  • Chat model used (if applicable):
@SINAPSA-IC
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SINAPSA-IC commented Dec 14, 2024

It is possible that it wants to load the default model, which would not load because of the change of all Prompt Templates; this is a wild guess, as it would mean that its PT was already changed (hardcoded, or taken from a settings file - which in the latter case it could be set to null in there - which would mean that scores of users would experience the same). Who knows. /my2cents

@manyoso
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manyoso commented Dec 14, 2024

Models are not loaded by default in latest version.

@miqayell
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Models are not loaded by default in latest version.

Okay, then why the old version is opening without any problems, but the version that is downloaded from the official installer is not opening. Also, in task manager I can see chat.exe, but still nothing

@manyoso
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manyoso commented Dec 14, 2024

Models are not loaded by default in latest version.

Okay, then why the old version is opening without any problems

Your old version is 2.5.3?

@miqayell
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Models are not loaded by default in latest version.

Okay, then why the old version is opening without any problems

Your old version is 2.5.3?

Sorry for late answer. Yes!

@standby24x7
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I have encountered the same issue.
Windows 11 Home (24H2)
GPT4All 3.5.1
CPU backend. No GPU.

Symptom
GTP4All can not launching. It can not open window.
On the bottom menu bar, I can see GPT4All icon.

I also can not remove the GPT4All from Windows
Setting => Application => Installed application menu.
When I try to remove the GPT4All, the uninstall program failed to start.

@SINAPSA-IC
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SINAPSA-IC commented Dec 17, 2024 via email

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