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could not purchase plan as an invoiced customer #72

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maetolay opened this issue Nov 16, 2022 · 9 comments
Open

could not purchase plan as an invoiced customer #72

maetolay opened this issue Nov 16, 2022 · 9 comments

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@maetolay
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maetolay commented Nov 16, 2022

I think you guy started to rollout the plan for Org private repository to pay for 50$ per year but there is an issue with invoiced customer like our Org, can you guys please help?
CleanShot 2022-11-16 at 11 53 04@2x

@noqcks
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noqcks commented Nov 16, 2022

Hey there, yes, unfortunately it looks like you can't purchase paid apps using GitHub Marketplace if you use invoicing.

But I should be able to generate a custom invoice for yearly billing outside of the GitHub Marketplace and then manually give you access to the bot. Please send the following information to [email protected]

  • Company name for the invoice
  • Name and email of the billing contact to send the invoice to

Once you send these I'll generate an invoice and send an email with a link for payment

@noqcks noqcks closed this as completed Nov 16, 2022
@noqcks
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noqcks commented Nov 16, 2022

Going to reopen this so that it can be seen.

@noqcks
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noqcks commented Nov 16, 2022

Added documentation to the README about this issue: https://github.com/noqcks/pull-request-size/blob/master/README.md#billing-issues

@j-liedtke
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Thanks for the workaround. Are there plans to fix it without the additional invoice?

@noqcks
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noqcks commented Nov 19, 2022

@j-liedtke that's up to GitHub to fix. I would hope eventually they roll up all marketplace purchases into regular GitHub invoices.

@maetolay
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@noqcks I sent you the email, please check if you get it thanks

@noqcks
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noqcks commented Nov 21, 2022

@maetolay nothing so far, please make sure [email protected] uses a zero not an O

@maetolay
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@noqcks the inbox is rejecting my emails, I already sending from both my company email and my personal email using the email you provided
CleanShot 2022-11-22 at 10 14 38@2x

@noqcks
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noqcks commented Nov 22, 2022

@maetolay thats very strange. You can try sending to an alternative email of mine: [email protected]

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3 participants