Rivr support on call flow routing other IVR application (non-Rivr VoiceXML application)

[nmvprasad]

Hi Rivr Team,,

Is there anyway rivr supports routing the callflow from one rivr application to other IVR application (non rivr vxml application)

[gawi]

Yes. SImply end your dialogue with a Goto instead of a Exit.

package com.nuecho.rivr.cookbook.dialogue;

import com.nuecho.rivr.core.channel.*;
import com.nuecho.rivr.voicexml.dialogue.*;
import com.nuecho.rivr.voicexml.turn.first.*;
import com.nuecho.rivr.voicexml.turn.last.*;

public class Dialogue implements VoiceXmlDialogue {

    @Override
    public VoiceXmlLastTurn run(VoiceXmlFirstTurn firstTurn, VoiceXmlDialogueContext context) throws Timeout,
            InterruptedException {

        
        // ... dialogue here

        return new Goto("goto", "https://example.com/dialogues/otherDialogue");
    }

}

If you want to pass data captured in your dialogue, then use a Submit and pass values in the VariableList:

package com.nuecho.rivr.cookbook.dialogue;

import com.nuecho.rivr.core.channel.*;
import com.nuecho.rivr.voicexml.dialogue.*;
import com.nuecho.rivr.voicexml.rendering.voicexml.*;
import com.nuecho.rivr.voicexml.turn.*;
import com.nuecho.rivr.voicexml.turn.first.*;
import com.nuecho.rivr.voicexml.turn.last.*;

public class Dialogue implements VoiceXmlDialogue {

    @Override
    public VoiceXmlLastTurn run(VoiceXmlFirstTurn firstTurn, VoiceXmlDialogueContext context) throws Timeout,
            InterruptedException {
       
        // ... dialogue here

        VariableList variables = new VariableList();
        variables.addWithString("param1", "value1");
        variables.addWithString("param2", "value2");
        
        Submit submit = new Submit("submit", "https://example.com/dialogues/otherDialogue", variables);
        submit.setMethod(SubmitMethod.post); // can also be "get"
        
        return submit;
    }

}