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getting-help.md

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2018-04-09

{:tsSymptoms: .tsSymptoms} {:tsCauses: .tsCauses} {:tsResolve: .tsResolve} {:new_window: target="_blank"} {:shortdesc: .shortdesc}

Getting help and support

{: #gettinghelp}

Last updated: 9 April 2018 {: .last-updated}

If you have problems or questions when using CDN, you can get help by searching for information or by asking questions through one of the forums listed below. You can also open a support ticket. {:shortdesc}

When using the forums to ask a question, tag your question so that it is seen by the {{site.data.keyword.Bluemix_notm}} development teams.

  • If you have technical questions about CDN, post your question on Stack Overflow External link icon{:new_window} and tag your question with "cdn" and "ibm-cloud".
  • For questions about the service and getting started instructions, use the IBM developerWorks dW Answers External link icon{:new_window} forum. Include the "cdn" and "ibm-cloud" tags.

See Getting help for more details about using the forums.

For information about opening an IBM support ticket, or about support levels and ticket severities, see Contacting support.