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"Curly quotes" can prevent users from easily leaving group #2479

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dotmacro opened this issue Dec 23, 2024 · 0 comments
Open

"Curly quotes" can prevent users from easily leaving group #2479

dotmacro opened this issue Dec 23, 2024 · 0 comments

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@dotmacro
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dotmacro commented Dec 23, 2024

Problem

The UI displays quotation marks as "smart quotes" aka "curly quotes". This itself is good and not a problem.

When the user tries to leave a group whose name includes quotation marks, the user cannot easily leave because the groupName will use curly quotes but the user's input will not yet be converted to curly quotes.

image

The user can get around this by copy-pasting the quote from the UI, but that's poor UX
image

NOTE: This is not an issue with non-standard characters as a whole because a user can leave an emoji-named group with no trouble
image

Solution

For the "Leave Group" modal, revert any curly quotes to neutral aka typewriter aka ASCII quotes.
If there is any other similar auto-processing of the characters in groupName, revert it for the "Leave Group" modal.

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