diff --git a/lms/djangoapps/bulk_email/signals.py b/lms/djangoapps/bulk_email/signals.py
index 9f6540651eeb..fb8749bf45a9 100644
--- a/lms/djangoapps/bulk_email/signals.py
+++ b/lms/djangoapps/bulk_email/signals.py
@@ -1,7 +1,6 @@
 """
 Signal handlers for the bulk_email app
 """
-from django.contrib.auth import get_user_model
 from django.dispatch import receiver
 from eventtracking import tracker
 
@@ -32,29 +31,26 @@ def ace_email_sent_handler(sender, **kwargs):
     """
     When an email is sent using ACE, this method will create an event to detect ace email success status
     """
-    # Fetch the message object from kwargs, defaulting to None if not present
-    message = kwargs.get('message', None)
-
-    user_model = get_user_model()
-    try:
-        user_id = user_model.objects.get(email=message.recipient.email_address).id
-    except user_model.DoesNotExist:
-        user_id = None
-    course_email = message.context.get('course_email', None)
-    course_id = message.context.get('course_id')
+    # Fetch the message dictionary from kwargs, defaulting to {} if not present
+    message = kwargs.get('message', {})
+    recipient = message.get('recipient', {})
+    message_name = message.get('name', None)
+    context = message.get('context', {})
+    email_address = recipient.get('email', None)
+    user_id = recipient.get('user_id', None)
+    channel = message.get('channel', None)
+    course_id = context.get('course_id', None)
     if not course_id:
+        course_email = context.get('course_email', None)
         course_id = course_email.course_id if course_email else None
-    try:
-        channel = sender.__class__.__name__
-    except AttributeError:
-        channel = 'Other'
+
     tracker.emit(
         'edx.ace.message_sent',
         {
-            'message_type': message.name,
+            'message_type': message_name,
             'channel': channel,
             'course_id': course_id,
             'user_id': user_id,
-            'user_email': message.recipient.email_address,
+            'user_email': email_address,
         }
     )
diff --git a/requirements/edx/base.txt b/requirements/edx/base.txt
index 4a65af081ce4..0b246816f559 100644
--- a/requirements/edx/base.txt
+++ b/requirements/edx/base.txt
@@ -401,7 +401,7 @@ drf-yasg==1.21.7
     # via
     #   django-user-tasks
     #   edx-api-doc-tools
-edx-ace==1.11.1
+edx-ace==1.11.2
     # via -r requirements/edx/kernel.in
 edx-api-doc-tools==1.8.0
     # via
diff --git a/requirements/edx/development.txt b/requirements/edx/development.txt
index c5db40448d94..e16f83b049f7 100644
--- a/requirements/edx/development.txt
+++ b/requirements/edx/development.txt
@@ -657,7 +657,7 @@ drf-yasg==1.21.7
     #   -r requirements/edx/testing.txt
     #   django-user-tasks
     #   edx-api-doc-tools
-edx-ace==1.11.1
+edx-ace==1.11.2
     # via
     #   -r requirements/edx/doc.txt
     #   -r requirements/edx/testing.txt
diff --git a/requirements/edx/doc.txt b/requirements/edx/doc.txt
index ade1d06afbfe..2f916b40c535 100644
--- a/requirements/edx/doc.txt
+++ b/requirements/edx/doc.txt
@@ -481,7 +481,7 @@ drf-yasg==1.21.7
     #   -r requirements/edx/base.txt
     #   django-user-tasks
     #   edx-api-doc-tools
-edx-ace==1.11.1
+edx-ace==1.11.2
     # via -r requirements/edx/base.txt
 edx-api-doc-tools==1.8.0
     # via
diff --git a/requirements/edx/testing.txt b/requirements/edx/testing.txt
index 527c82dce45a..93a0313a1123 100644
--- a/requirements/edx/testing.txt
+++ b/requirements/edx/testing.txt
@@ -505,7 +505,7 @@ drf-yasg==1.21.7
     #   -r requirements/edx/base.txt
     #   django-user-tasks
     #   edx-api-doc-tools
-edx-ace==1.11.1
+edx-ace==1.11.2
     # via -r requirements/edx/base.txt
 edx-api-doc-tools==1.8.0
     # via