diff --git a/lib/src/model/product.dart b/lib/src/model/product.dart
index 2b150fe921..ad591c68a8 100644
--- a/lib/src/model/product.dart
+++ b/lib/src/model/product.dart
@@ -109,6 +109,20 @@ class Product extends JsonObject {
       toJson: LanguageHelper.toJsonStringMap)
   Map<OpenFoodFactsLanguage, String>? productNameInLanguages;
 
+  /// Localized conservation conditions of the product, stored in a map where each language is represented by its respective key.
+  @JsonKey(
+      name: 'conservation_conditions_in_languages',
+      fromJson: LanguageHelper.fromJsonStringMap,
+      toJson: LanguageHelper.toJsonStringMap)
+  Map<OpenFoodFactsLanguage, String>? conservationConditionsInLanguages;
+
+  /// Localized customer service information for the product, stored in a map where each language is represented by its respective key.
+  @JsonKey(
+      name: 'customer_service_in_languages',
+      fromJson: LanguageHelper.fromJsonStringMap,
+      toJson: LanguageHelper.toJsonStringMap)
+  Map<OpenFoodFactsLanguage, String>? customerServiceInLanguages;
+
   /// Common name. Example: "Chocolate bar with milk and hazelnuts".
   @JsonKey(name: 'generic_name')
   String? genericName;
@@ -759,6 +773,14 @@ class Product extends JsonObject {
           result.countriesTagsInLanguages ??= {};
           result.countriesTagsInLanguages![language] = labels;
           break;
+        case ProductField.CONSERVATION_CONDITIONS_ALL_LANGUAGES:
+          result.conservationConditionsInLanguages ??= {};
+          result.conservationConditionsInLanguages![language] = label;
+          break;
+        case ProductField.CUSTOMER_SERVICE_ALL_LANGUAGES:
+          result.customerServiceInLanguages ??= {};
+          result.customerServiceInLanguages![language] = label;
+          break;
         default:
           // not supposed to be called with other ProductField values.
           assert(false);
diff --git a/lib/src/model/product.g.dart b/lib/src/model/product.g.dart
index 1f3b609636..fcef642a4f 100644
--- a/lib/src/model/product.g.dart
+++ b/lib/src/model/product.g.dart
@@ -103,6 +103,10 @@ Product _$ProductFromJson(Map<String, dynamic> json) => Product(
     )
       ..productType =
           $enumDecodeNullable(_$ProductTypeEnumMap, json['product_type'])
+      ..conservationConditionsInLanguages = LanguageHelper.fromJsonStringMap(
+          json['conservation_conditions_in_languages'])
+      ..customerServiceInLanguages = LanguageHelper.fromJsonStringMap(
+          json['customer_service_in_languages'])
       ..genericNameInLanguages =
           LanguageHelper.fromJsonStringMap(json['generic_name_in_languages'])
       ..abbreviatedName = json['abbreviated_product_name'] as String?
@@ -194,6 +198,12 @@ Map<String, dynamic> _$ProductToJson(Product instance) {
   writeNotNull('product_name', instance.productName);
   writeNotNull('product_name_in_languages',
       LanguageHelper.toJsonStringMap(instance.productNameInLanguages));
+  writeNotNull(
+      'conservation_conditions_in_languages',
+      LanguageHelper.toJsonStringMap(
+          instance.conservationConditionsInLanguages));
+  writeNotNull('customer_service_in_languages',
+      LanguageHelper.toJsonStringMap(instance.customerServiceInLanguages));
   writeNotNull('generic_name', instance.genericName);
   writeNotNull('generic_name_in_languages',
       LanguageHelper.toJsonStringMap(instance.genericNameInLanguages));
diff --git a/lib/src/utils/product_fields.dart b/lib/src/utils/product_fields.dart
index b17af30be7..54c2475ec1 100644
--- a/lib/src/utils/product_fields.dart
+++ b/lib/src/utils/product_fields.dart
@@ -18,6 +18,14 @@ enum ProductField implements OffTagged {
     inLanguagesProductField: ProductField.NAME_IN_LANGUAGES,
     isAllLanguages: true,
   ),
+  CONSERVATION_CONDITIONS_ALL_LANGUAGES(
+    offTag: 'conservation_conditions_languages',
+    isAllLanguages: true,
+  ),
+  CUSTOMER_SERVICE_ALL_LANGUAGES(
+    offTag: 'customer_service_languages',
+    isAllLanguages: true,
+  ),
   GENERIC_NAME(
     offTag: 'generic_name',
     inLanguagesProductField: ProductField.GENERIC_NAME_IN_LANGUAGES,
@@ -310,6 +318,8 @@ const Set<ProductField> fieldsInLanguages = {
 @Deprecated('Use ProductField.getAllLanguagesList() instead')
 const Set<ProductField> fieldsAllLanguages = {
   ProductField.NAME_ALL_LANGUAGES,
+  ProductField.CUSTOMER_SERVICE_ALL_LANGUAGES,
+  ProductField.CONSERVATION_CONDITIONS_ALL_LANGUAGES,
   ProductField.GENERIC_NAME_ALL_LANGUAGES,
   ProductField.ABBREVIATED_NAME_ALL_LANGUAGES,
   ProductField.INGREDIENTS_TEXT_ALL_LANGUAGES,
diff --git a/test/api_get_product_test.dart b/test/api_get_product_test.dart
index 5b1b9821c7..055ac206fb 100644
--- a/test/api_get_product_test.dart
+++ b/test/api_get_product_test.dart
@@ -233,6 +233,41 @@ void main() {
       expect(nutriments.getValue(Nutrient.vitaminC, perSize), 0.0339);
     });
 
+    test('get localized conservation conditions and customer service',
+        () async {
+      const String barcode = '3017620425035';
+      ProductQueryConfiguration configuration = ProductQueryConfiguration(
+        barcode,
+        fields: [
+          ProductField.CONSERVATION_CONDITIONS_ALL_LANGUAGES,
+          ProductField.CUSTOMER_SERVICE_ALL_LANGUAGES
+        ],
+        version: ProductQueryVersion.v3,
+        language: OpenFoodFactsLanguage.JAPANESE,
+      );
+
+      ProductResultV3 result = await getProductV3InProd(configuration);
+
+      expect(result.status, ProductResultV3.statusSuccess);
+      expect(result.product != null, true);
+      expect(
+          result.product!.conservationConditionsInLanguages!
+              .containsKey(OpenFoodFactsLanguage.FRENCH),
+          isTrue);
+      expect(
+          result.product!.customerServiceInLanguages!
+              .containsKey(OpenFoodFactsLanguage.FRENCH),
+          isTrue);
+
+      final conservationConditions =
+          result.product!.conservationConditionsInLanguages;
+      expect(conservationConditions, isNotNull);
+      expect(conservationConditions, isNotEmpty);
+
+      final customerService = result.product!.customerServiceInLanguages;
+      expect(customerService, isNotNull);
+      expect(customerService, isNotEmpty);
+    });
     test('get uncommon nutrients', () async {
       // PROD data as of 2021-07-16
       const OpenFoodFactsLanguage language = OpenFoodFactsLanguage.FRENCH;