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difficulties establishing an automatic connection with the OpenFoodFacts SFTP, manual works file #9413

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teolemon opened this issue Nov 27, 2023 · 1 comment
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difficulties establishing an automatic connection with the OpenFoodFacts SFTP, manual works file #9413

teolemon opened this issue Nov 27, 2023 · 1 comment
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🐛 bug This is a bug, not a feature request. 🏭 Producers Platform https://wiki.openfoodfacts.org/Platform_for_producers SFTP

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@teolemon
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What

From EQUADIS:

  • difficulties establishing an automatic connection with the OpenFoodFacts SFTP, manual works file
Over the past couple of days, our system has been experiencing difficulties establishing a connection with the OpenFoodFacts SFTP. 
Upon manual attempts, we were able to establish a connection successfully; however, it's noteworthy that there is a delay of approximately 20-30 seconds during this process. Unfortunately, this delay is leading to timeout issues for our engines.

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  • #Producer platform
@teolemon teolemon added 🐛 bug This is a bug, not a feature request. 🏭 Producers Platform https://wiki.openfoodfacts.org/Platform_for_producers SFTP labels Nov 27, 2023
@alexgarel
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It has been fixed.

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🐛 bug This is a bug, not a feature request. 🏭 Producers Platform https://wiki.openfoodfacts.org/Platform_for_producers SFTP
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@alexgarel @teolemon